JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. IT & Furniture Co-ordinator Department/Client Account : JLL Corporate Solutions / AstraZeneca Line Manager : IT & Furniture Planning Coordinator Location : Based at the R&D AstraZeneca offices in Cambridge, UK. Role : Full time Job Summary/Goals To support accommodation activities and related moves at AstraZeneca’s R&D portfolio of space in the Southern Region (Cambridge / London / Luton) Essential Duties and Responsibilities Supporting all desktop IT requirements including spares management, faulty item replacement / disposal·/ first line fix Support all desktop IT refresh projects in line with agreed AZ IT standards Support furniture changes to support room configurations for conferencing and meetings Maintaining furniture warranty tracker – reporting on wear & tear items Provide BAU porterage service to carry out light internal moves, labouring assistance, preventative & remedial repairs, crate management, stock management Update Status of all requests (Moves /IT/Furniture/AOB) on Sharepoint / SAP Systems Works as part of the FM Team - help and assist the local FM team as required Manage the available storage space in a SHE compliant manner Follow building access & security processes Build relationships with all customer groups Provide consistent and accurate communication with all related service providers, client and customers. Ensure compliance with all key performance indicators Work with the UK JLL team on the re-use furniture demand process. Donate where possible charity items to AZ nominated charity and other local community charities Distribute post customer satisfaction survey and report results for consolidated reporting for review by the account team Key Responsibilities In addition to providing the information listed above, the other responsibilities of this role include: Ensure global occupancy guidelines are adhered to and implemented at all times. Assists in BAU & Project moves with minimum downtime to the business [moves of Attends meetings for small projects and moves Participates in regular scheduled PDR within the Southern JLL team Identify opportunities of how to improve / innovate and optimise accommodation spaces for the client Interaction To ensure accurate reporting of information, and foster critical relationships between various individuals and organizations, communication channels will exist with: Southern JLL Team Local FM operatives AZ Clients JLL Leadership Additional Duties and Responsibilities To undertake all additional duties commensurate to the level of the role. Key Performance Measures As per agreed KPI’s Technology Proficiencies Working knowledge of MS Office (Outlook, Excel, Word, PowerPoint) Required Qualifications, Skills & Experience 1-3 years of working experience in facilities GCSE C Level or above in English & Maths Full Driving License - preferable Organisational skills with the ability to identify and manage priorities Excellent written and verbal skills Confidence and commitment to providing a high quality, professional service Ability to work unsupervised and take responsibility for the completion of tasks Ability to prioritise work tasks Adaptable and flexible in approach to work required Ability to remain calm under pressure Reliable Detail conscious Results/tasks orientated Acceptable personal grooming standards Ability to perform tasks that require physical fitness Detail orientated and fault finding Practical knowledge of cabling IT desktop kit. Good understanding of Commercial Office Furniture SHE aware (i.e. Manual Handling - LITE Load. Individual. Task. Environment) Flexibility with work hours (shift pattern of 8 hours between 7am-7pm Monday to Friday) including weekend work as required and travel as needed Ability to multi-task and work both as a team and independently Strong interpersonal skills with an ability to interact at all levels of external and internal clients LI-JA1 Location: On-site –Cambridgeshire, GBR Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table If you require any changes to the application process, please email EMEATAjll.com or call 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. 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