OnSite IT CoordinatorJob Title: OnSite IT Coordinator Location: London, UK Duration: 12-month contract (Inside IR35) Working Mode: Fully Onsite The below responsibilities and deliverables will guide the day-to-day tasks included in the role: - IT quotation management and ownership and execution of the overall IT procurement process. This includes procurement of: - Dell laptops and peripherals - Non-Dell peripherals from other suppliers including CDW and EOS - VC kit and networking equipment - Mobile phones and peripherals - Owning and improving related procurement processes - Coordination and day-to-day ownership of all related processes, working closely with vendors - Equipment order tracking, goods receipting, management of orders, and payment escalations - Own and manage ITSM tickets (procurement related) - Ensure day-to-day management of user requests for devices and track build process on all machine builds - Own and coordinate user requests on software and one-off requests from users - Work closely with the HR team on the joiner, mover, and leaver process insofar as equipment goes - IT asset management including machine status tracking, user interfacing, loan machine management, and disposal process - Stock level management and re-order processes - working closely with the SDS - Owning and driving/introducing improvements on current asset tracking processes - Interface with facilities team on IT facilities overlapping functions - SDS support on all SDS deliverables and actions, with daily interface with SDS - Be the onsite interface between the support team and users on all IT services - Be the onsite interface between the European Service Desk and site for all queries/questions/requests - Coordinating vendor relationship meetings, escalations, and general issues - Support queries around non-standard software and associated licensing - General documentation for IT services - Management of IT office including work and storage areas and TechBar neatness and general safety aspects - Support general office administration and coordinate team activities The role requires the following personality traits, skills, and knowledge: - Team player with good communication skills - Ability to work with people on all levels - Experience in IT procurement process end to end - preferably with SAP experience - Experience in IT asset management - Good knowledge of outsourcing service management - Good skills in O365 applications, Outlook, Excel, Word, PowerPoint, etc. ITSM, Outlook, Excel,