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About The Role
The Smith Institute was founded on the belief that successfully harnessing mathematical ways of thinking creates innovative and effective solutions to the most pressing challenges in business and society. Our commitment to this approach has never wavered. The value we deliver to customers comes from being able to frame and understand complex problems, to describe and analyse them mathematically, and to communicate the outcomes in actionable terms.
Management Information Analyst job role
About The Role
The Smith Institute was founded on the belief that successfully harnessing mathematical ways of thinking creates innovative and effective solutions to the most pressing challenges in business and society. Our commitment to this approach has never wavered. The value we deliver to customers comes from being able to frame and understand complex problems, to describe and analyse them mathematically, and to communicate the outcomes in actionable terms.
The strength of this intellectual positioning is what makes us distinctive in our offering and it is a strength that is growing in recognition. We are currently experiencing rapid growth of profile and opportunity in sectors such as energy, security and transport, which are faced with unprecedented challenges, often not yet fully understood, where business as usual is simply not an option. We are in the ideal position to offer the fresh innovative thinking that is required.
We are seeking a skilled Management Information Analyst to join our team at an exciting time of growth and systems transformation. You will drive operational excellence through the implementation and optimisation of business systems and analytical reporting. Working closely with the Operations Manager and reporting to the Operations Director, you will be responsible for maintaining robust information systems that support business growth while ensuring data-driven decision-making capabilities across the organisation.
Key Responsibilities
* Partner with the Operations Director to oversee the implementation and take over the ongoing management of our new operational system, ensuring secure, efficient and effective use of the system across the organisation and an output of high-quality accurate information
* Design, develop, and maintain comprehensive management information dashboards and reports
* Create and implement new reporting mechanisms that effectively track key performance indicators (KPIs)
* Provide data-driven insights to the Executive group to support strategic decision-making
* Identify trends, patterns, and opportunities within operational data to improve business performance
* Ensure data integrity through robust validation processes and quality assurance measures
* Collaborate with function heads to understand their reporting needs and develop tailored solutions
* Document data processes, definitions, and reporting methodologies
* Maintain relationships with system vendors and integration partners
* Conduct system audits and health checks, identifying and implementing improvements
* Develop and maintain data quality standards and governance frameworks
* Provide training and support to staff on business systems and reporting tools
Qualifications & Experience
* Bachelor's degree in a relevant field (e.g., Computer Science, Information Systems, Business Administration) or equivalent experience
* At least 3 years’ experience in business intelligence, data analysis, or business systems management
* Advanced proficiency with BI/reporting tools (e.g., Power BI, Tableau) and SQL
* Strong Excel and database management skills
* Experience with system implementations or migrations
* Knowledge of data governance and quality management frameworks
* Process mapping and system optimization capabilities
* Ability to translate complex data into clear, actionable insights for non-technical stakeholders
* Knowledge of professional services operations (advantageous)
* Excellent communication and stakeholder management skills
* Strategic thinking and proven problem-solving approach
* Change management experience
What We Offer
* Opportunity to shape the data strategy of a growing professional services firm
* Collaborative work environment with direct access to senior leadership
* Professional development opportunities
* Flexible working for all– work your contracted hours at times that best suit you and our customers, at home, in the office or as a mixture of both
* Health and well-being support– Smith Institute provides up to three months’ contractual sick pay, have qualified Mental Health First Aiders, a Mindful Employer Plus membership and offer additional leave allowance to care for close family members
* Social events– most months our Social Committee organise events and we also have ongoing activities, including pub socials, a book club, a fantasy football league and a board games library
* Employee benefits– employee discount platform and Employee assistance programme
* Enhanced leave– bereavement, dependency, maternity, paternity & shared parental leave
* Mentoring– from colleagues and leading academics
* Generous pension schemewith Life Assurance and income protection
* All IT equipment provided and maintained
* Interesting and challenging work with purpose
Further details
We operate an Equal Opportunities Policy. We currently have a rolling recruitment programme so applications will be reviewed as they are received, with a view to interviewing selected candidates when sufficient numbers are shortlisted. We hope to make appointments as soon as possible thereafter.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Other
Job function
* Job function
Information Technology
* Industries
Business Consulting and Services
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