Join Our Exciting Team as a Patient Coordinator/Receptionist at Fulwood Dental Practice Are you passionate about dental health and dedicated to making a real difference in people’s lives? Do you thrive in a lively, fun, and supportive team environment? If so, we’d love for you to join us at Fulwood Dental Practice, where no two days are the same, and laughter is key to our workplace culture About Us Fulwood Dental Practice is our brand new, state-of-the-art practice, part of a well-established network of practices in the area, known for providing exceptional patient care. We’re committed to ensuring that every patient receives the best possible experience, and you'll play a crucial role in maintaining that commitment. With fully qualified nurses, therapists, and dentists, we pride ourselves on offering a range of dental services including aligners, implants, and restorative dentistry, alongside NHS treatments. The Role We are looking for a warm, experienced, and fun-loving Patient Coordinator/Receptionist to join our team Full-time. (up to 40 hours per week) In this role, you'll be responsible for ensuring that every patient feels valued and supported throughout their dental journey. Your dedication to patient care will help keep us at the forefront of dental excellence in the area. Key Responsibilities: Manage Treatment Plans: Assist patients with finance applications, payment plans, and ensure smooth coordination of their treatments. Patient Interaction: Meet and greet new patients, explain treatment options, discuss payment plans, and guide them through their dental journey. Collaborate: Work closely with our reception, nursing, and specialist teams to ensure seamless service and patient satisfaction. Stay Organised: Maintain up-to-date patient records, manage appointments, and promptly respond to patient inquiries to ensure a positive experience. Marketing Support: Get involved in practice events, and open days, and help promote our services. What We’re Looking For: Experience: A minimum of 2 years in a dental practice (Dental Nursing experience is a plus). Skills: A passion for patient care, a strong work ethic, and the ability to thrive in a team environment. Knowledge: Experience with treatments like composite bonding, implants, and aligners. Tech Savvy: Competence with dental software, scanners, and MS Office. Great Personality: Excellent communication skills, and a natural ability to connect with patients and make them feel comfortable. What We Offer: Competitive Salary: Salary starting based on your experience. Career Progression: Opportunities to develop your skills and take on new responsibilities. Incentives: Earn bonuses for private treatments. Modern Facilities: Enjoy working in a fully equipped, computerised, and modern practice. Fun, Friendly Team: We believe in creating a positive, fun, and supportive environment, where everyone is encouraged to enjoy their work. If you’re looking for a role where fun and excellent patient care go hand-in-hand, and you believe you have the skills and experience we’re looking for, we’d love to hear from you Apply today and become part of our fantastic team at Fulwood Dental Practice. We can’t wait to meet you