The Role:
Responsible for the control of accounts receivables ledgers across offices, to maximise cash flow and profit, reduce the risk of bad debt and ensure that accounts are properly maintained.
Responsibilities:
1. Collect cash by telephone and written contact with clients.
2. Work with the Head Credit Controller to resolve queries and maximise the collections for internal and external clients.
3. Undertake Receivables work including review of sales ledgers, debt verifications, credit management etc.
4. Ensure you are aware of and work according to all Compliance requirements.
5. Ensure that your performance operates in accordance with existing SLAs.
6. Ensure reporting is accurate and on time to Clients and initial feedback times are adhered to.
7. Work to form an efficient, cohesive team.
8. Within specified time frame of take on of a ledger provide feedback to the funder/IP to ensure their expectations are managed. This includes collectability, disputes, if there are any potential bad debts etc.
9. Communicate effectively and accurately in team meetings.
10. At monthly Client review meeting provide current job progress to date and an update on the collection strategy.
11. Demonstrates good knowledge, along with expertise and integrity.
12. Uses knowledge to support team and also works to develop own knowledge and others within the team.
13. Builds and sustains deepening relationships with clients and introducers.
14. Ensures that clients needs and financial targets are fully met.
15. Enthusiasm and a willingness to learn.
16. Develops an appropriate level of network, generates opportunities from existing and/or new clients.
17. Takes personal responsibility for delivering excellence in both client projects and internal operations.
18. Leads team by setting direction and inspiring individuals commitment to this.
19. Works with the team to achieve goals, putting the team ahead of personal interest whilst demonstrating high levels of integrity and professionalism.
20. Willingness to study to obtain professional qualifications in relations to the role.
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