Main area: Social Care
Grade: NHS AfC: Band 5
Contract: 12 months (Fixed term contract or Secondment Opportunity)
Hours: Part time - 27.5 hours per week
Job ref: 388-6698749-A&C
Employer: Torbay and South Devon NHS Foundation Trust
Employer type: NHS
Site: Union House
Town: Torquay
Salary: £29,970 - £36,483 pro rata
Salary period: Yearly
Closing: 06/01/2025 23:59
Community Care Worker - Complex Care Team
NHS AfC: Band 5
Job overview
A secondment opportunity or fixed term contract for applicants.
To undertake holistic needs-led assessments in partnership with service users, patients and carers, prepare care plans, commission services and manage a caseload to ensure the most effective and beneficial care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements, Torbay and South Devon NHS Foundation Trust policies, standards and guidelines.
*PLEASE NOTE: This post is not eligible for sponsorship in line with the Home Office standards.
Main duties of the job
* To be a core member of a multi-disciplinary Baywide Health, Wellbeing and Specialist Services Team and contribute to the effective assessment and discharge planning with working age adults in the area of Torbay and for Torbay residents in out of area hospitals in the region.
* To undertake support planning for individuals with a learning disability or neurodiversity.
* To undertake holistic social care assessments, in partnership with service users, families and carers, prepare care plans, commission services to ensure the most beneficial and cost-effective care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements for Torbay and South Devon NHS Foundation Trust policies and guidelines.
* To have clear responsibilities for the safeguarding of adults and children and for operating in a manner consistent with Human Rights legislation.
* To be compliant with and practice utilising social care legislation including Care Act 2014 and Mental Capacity Act 2005.
Baywide Health and Wellbeing Team are a small but supportive team who are passionate about delivering quality care to patients. We are a motivated and caring team to both patients and colleagues. The team is flexible and promotes a healthy work/home life balance.
Detailed job description and main responsibilities
Assessments are undertaken within a multi-disciplinary setting, and reflect the perspective of the individual and their carer, and lead to care plans which promote maximum independence and promote outcomes which are agreed with the individual who is being assessed.
To be responsible for managing and prioritising a high volume personal caseload of varying complexity.
Commissions health and social care services to meet individual assessed needs in care plans within budget.
Inform clients of charging policies and the role undertaken by the Financial Assessment and Benefit Team.
To maintain accurate and up to date case records, and timely completion of care management forms as required by data management systems (PARIS).
To take notes at case conferences and strategy meetings for vulnerable adults where an Administrator is unavailable and where the post holder is the care manager.
To complete manual and IT-based records which meet Torbay and South Devon NHS Foundation Trust quality standards.
Contribute to the collation of information needs within the community to assist the development of appropriate resources.
Contribute to the decision-making on client priority needs.
To participate in shared team responsibilities, and provide cover for absent colleagues according to the team’s requirements.
Where appropriate and having applied Care Act 2014 eligibility criteria, arrange services to meet the individual’s assessed needs, within the framework of the social care contracting process.
In accordance with Torbay and South Devon NHS Foundation Trust policies, provide information and advice on alternative services which may be available.
To demonstrate an ability to undertake duties with greater autonomy and accountability, and require less direction and direct supervision.
To act as a Duty Officer dealing with emergencies and same day urgent assessments as required.
Person specification
Qualifications and training
* GCSE grade C or above.
* To have a NVQ level 4 in health & Social Care/or on appointment to commence the qualification within the HSCC role.
* Evidence of consistent pattern of learning from education, training and experience.
* Understanding of basic human needs – physical, emotional, health and social.
* NVQ/CQF in social/health care.
Knowledge and experience
* Understanding of basic human needs, physical, emotional and social.
* Ability to communicate effectively with clients, carers, specialist.
* Effective working as an individual but also as part of a wider multi-disciplinary team.
* Commitment to multi-disciplinary working.
* Willingness to undertake training to develop within the role.
* Ability to prioritise competing demands.
* Ability to use IT based care management systems.
* Ability to work on own initiative whilst making positive use of supervision and training.
* Awareness of Care Act 2014 legislation.
* Assessment & Care Management Process, policies and standards.
* Effective keyboard/IT skills, which include accurate recording skills.
* Effective in using multiple database computer systems.
* Ability to undertake holistic assessments of persons need, arranging and reviewing services.
* Evidence of risk assessment training/awareness.
* Use of recognised IT packages.
* Care Management process, policies and standards Community Care and other relevant legislation.
* Knowledge of long-term conditions.
* Customer care/reception training.
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
* We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly.
* Please read the job description and tailor your application to reflect the role.
* Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
* Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
* If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
* It is your responsibility to assist us in the timely receipt of appropriate references.
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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