Showroom Advisor| Gateshead | Flexible Monday to Saturday | Saturday will be a main working day for the right candidate | Salary is negotiable dependant on hours and experience Our client prides themselves on offering exceptional lighting, furniture, and accessories to their customers. To thrive in this role, you will be a friendly, proactive individual. You will bring your can-do attitude and your enthusiasm to help maintain a high standard of customer service across our clients e-commerce websites. You will be confident assisting customers in the show room, answering the phone and updating customers on their order status. Are you the right person for the job? Experience in lighting or interiors is preferred Strong familiarity and confident knowledge of Microsoft excel and VisualSoft Strong communication skills and problem solving abilities Ability to work independently and as part of a team Strong and competent Computer skills are essential What will your role look like? Provide excellent customer service via phone and email and in store face to face Assist customers with product enquiries, orders and returns Maintain and update products, both existing and new, using Microsoft Excel and VisualSoft platform Collaborate with internal teams to ensure customer satisfaction Whats next? Its easy Click APPLY now We cant wait to hear from you Your data will be handled in line with GDPR.