Project Coordinator 9 Month Fixed Term Contract Hybrid- Tewkesbury & adhoc travel to customer locations in hubs Leeds & London. JOB SUMMARY / PURPOSE: The primary function of the Project Coordinator (PC) is to act as an administrative and coordination support for the PMO for the implementation of a new service management system as part of a wider programme of change. The role will initially be heavily focused on customer-facing activities, primarily facilitating meetings, workshops, and other project related events to support project planning and scoping. The PC will then support the delivery of the change project by coordinating with project managers, team members and stakeholders to ensure project objectives and milestones are met, keeping financial penalties to a minimum. The PC will utilise robust project tracking and reporting methods and tools to support the timely and quality delivery of the project. The PC will also deputise for the Project Manager when called upon, and may be required to support the wider team in other projects within the programme. The position will also require strong administrative and organisational skills. This is a hybrid role, requiring a mix of remote, and in-office presence, with the expectation to join the project delivery team in the Tewkesbury hub at least once a week. The role will also involve ad hoc travel to customer locations and hubs, thus a driving licence is required for this position. The position requires the candidate to be flexible around the demands and requirements of the relevant projects which may include occasional evening and weekend working. A positive and flexible attitude to teamwork and a willingness to learn and get stuck in is critical as the PC will need to support the team members and other workstreams as required with tasks and deliverables of the project. RESPONSIBILITIES / ACCOUNTABILITIES: Production of plans and supporting project documentation to support delivery of project within required timescales Maintenance and updates of Project plans and trackers Coordination and action of project meeting minutes Preparations of project updated and status reports Managing project timetables to ensure sufficient time is assigned to enable, preparation and delivery of work packages Supporting the Director of Support Services and wider project team with ad hoc projects as required Liaise with stakeholders including project team members, subcontractors and professional advisors to support project work ensuring timetable deadlines are met and deliverables are received. Adhering to and improving administration processes and procedures Project MI management & production Focal point for project focused admin To act as a point of contact for the PMO team when required CORE COMPETENCIES: Excellent Communications Skills both verbal & written Basic understanding of project processes and governance Strong planning & organisation skills Experience of using project tools such as Smartsheets or Microsoft project Experience of working through a systems implementation (CAFM/ ERP/ IWMS) Experience of quality control of complex documents. Understanding / experience of contributing to project work Ability to work with detailed information Ability to create reports and work with detailed analysis Intermediate IT and technical skills. Understanding of the google office environment Financial awareness Teamwork Self-management Customer focus. Able to deal with complexity under time pressure Creativity and initiative KEY PERFORMANCE INDICATORS: Timely Completion of required reports Meeting specific milestones Delivering to the required levels of quality and thoroughness Projects delivered on time Delivery within agreed costs and budgets