As the Assistant Estate Manager, you will play a pivotal role in supporting the Estate & Technical Services Managers in ensuring the smooth day-to-day operations of the estate. This includes maintaining positive relationships with occupiers, overseeing health & safety, managing budgets, assisting with service specifications, and ensuring all compliance and administrative functions are carried out to the highest standard. Key Responsibilities: Client Relations: Support the Estate & Technical Services Managers in developing and maintaining good client relationships, ensuring open communication with occupier representatives regarding building issues. Compliance & Records Management: Assist in ensuring compliance with Property Management processes, maintaining up-to-date records, and supporting audits. Budget & Service Charge Management: Help procure costs and assist in managing the service charge budget, working alongside the team to maintain financial accuracy and transparency. Health & Safety: Support the enforcement of health & safety procedures, ensuring that emergency plans and safe working practices are followed. Take charge during emergency situations in the absence of the Estate Manager. Building Inspections: Assist with physical inspections of completed works, service contracts, and the overall condition of the estate, reporting issues and ensuring quality control. Administrative Support: Lead on administrative duties and assist in routine correspondence to ensure the efficient running of the building management office. Service Contracts & Documentation: Help in drafting and reviewing service specifications, contracts, and related documents in line with company guidelines. Invoice & Accounts Processing: Assist in tracking service invoices, processing payments, and contributing to the production of management accounts. Helpdesk & Permit Requests: Manage and review helpdesk queries and permit requests, ensuring prompt and efficient responses. The Right Candidate Will Have: Strong administration skills and attention to detail Property/Facilities Management experience Knowledge of health & safety regulations and best practices Budget management experience, with a focus on service charge budgets Experience in specification and contract management Helpdesk (CAFM) System experience is desirable Proficiency in basic IT skills, including Microsoft Office Suite A proactive attitude with excellent communication skills to work with a wide range of stakeholders Ability to take initiative and ownership of key tasks and projects A professional approach, with a desire to uphold high standards in service delivery IOSH is desirable but not essential - They can train you up. This is an exciting opportunity to join a well-established and respected team, overseeing a prime central London estate. If you are passionate about property management and ready to take your career to the next level, we would love to hear from you