Blue Yonder Dispatcher SME | Telford | JR2410_0100 Are you ready to play a pivotal role in supporting and enhancing KuehneNagel's Contract Logistics operations? YOUR ROLE The purpose of this role is to provide best practice design, configuration, testing, implementation, and governance of Blue Yonder Dispatcher WMS, and associated applications, for support of Kuehne & Nagel's Contract Logistics Business. These capabilities are required for IS and/or Business Process projects within Contract Logistics, developing solutions for new business wins, enhancements, changes, and continuous improvement projects. This is a technical role, which requires you to have hands-on industry experience configuring and developing Dispatcher WMS. Including ability to independently create pl/sql packages, procedures, functions, and sequences, and associated technologies such as PuTTy, FTP, Linux and iReports. Experience of using source control, release management and ISO accreditation is preferable. You should be proficient in generating high-quality documentation and support collateral. Capable of working both independently and within a team. Full knowledge of WMS operations and ability to translate complex requirements into simple solutions. YOUR RESPONSIBILITIES This role offers the flexibility of working on a Hybrid basis, but will require you to be available to attend site locations in Telford and the Midlands when required. Support, configure, implement, and maintain KN Dispatcher WMS, as well as peripheral technology. Complete WMS Solution design and detailed technical WMS configuration to accommodate unique system requirements of the business, customer etc. Complete application testing for process improvements, system changes, new functionality, release upgrades, disaster recovery etc. Create innovative solutions to accommodate systemic requirements and enhance existing functionality where possible, and/or write FRS Specification and complete through design, testing, and deployment. Identify; recommend FRS / CC to support new business requirements, existing operational enhancements or post project identified functionality gaps. Support, maintain and develop BY Dispatcher WMS Creation and maintenance of Working Instructions, User Manuals etc. to ensure that project/s can be closed and handed over to operational staff. Complete and support Help Desk tickets, troubleshooting, RT, JIRA or other Ticket creation and completion with Corporate, I-Broker etc. to include Root Case Analysis and corrective actions. YOUR SKILLS AND EXPERIENCES Experience with Blue Yonder Dispatcher WMS configuration and setup. Previous and proven experience of Blue Yonder Dispatcher WMS implementations. Experience in training and upskilling team members. Build strong rapports with IS Team and Operations. Familiarity with Oracle Databases, Good knowledge of PL/SQL, Familiarity with Linux., Experience using multiple Blue Yonder Dispatcher WMS versions and Experience using iReports. Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted. Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks GOOD REASON TO JOIN As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.You will be respected and valued if you work for us and have genuine opportunities to progress and develop. 26 days holidays plus bank holidays 2 volunteering days per year 3 x Life Assurance Option if you join the KN Route2 pension scheme A tailored personal development and training programme. Trusted and empowered to deliver and be your best. We are happy to talk about flexible working. Please ask about alternative patterns of work at interview. Enhanced Maternity/Paternity Leave Childcare Vouchers Cycle to work scheme Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation ABOUT KUEHNENAGEL With over 80.000 employees at some 1,300 locations in over 100 countries, the KuehneNagel Group is one of the world's leading logistics companies. CONTACT UK Resourcing