Job summary This post within the Sexual Assault Referral Centre (SARC) service is an expert administration service to the clinical specialty. The post holder will receive all child sexual assault referrals, and act as a key liaison between referrers and clinical staff. They will type up any resulting medical reports as well as support the consultants, and other health professionals working in the team, supporting diary management, co-ordination of workload and of appointments and attendance related information for patients and carers. Main duties of the job To provide a comprehensive, high quality medical secretarial and administrative service to the Department, team and specialist teams, will provide an expert administration service to the clinical specialty and its associated work streams. The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require the individual to exercise judgement and expertise. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you. There are also apprenticeships, work placementsand volunteering roles available. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do. If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further. Date posted 26 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,928 to £29,551 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 130-AC019-0225 Job locations Initially based at Hafan Y Mor, Singleton Hospital. But likely to move to alternative Swansea location. Swansea SA2 8QA Job description Job responsibilities Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh. Job description Job responsibilities Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh. Person Specification Essential Qualifications & Knowledge Essential Educated to vocational level 4 or able to demonstrate the equivalent level of knowledge skills and experiences RSA /OCR level 3 or equivalent qualification/experience plus Medical Terminology ECDL or equivalent experience Knowledge and ability to use Microsoft office applications Evidence of Continual Personal Development Desirable City & Guilds (AMSPAR) Level 3 Diploma in Medical administration NVQ 3 Customer Service ILM Level 2 NHS Statutory and Mandatory Training ESR self-serve(or equivalent experience of application) Knowledge of Referral To Treatment process (RTT) Essential Experience Essential Experience of coordinating administration activities. Experience of working as a medical secretary Experience of organising workload and people Desirable Experience of working in within the NHS Essential Aptitude and abilities Essential Adhere to and can demonstrate SBU Values & Behaviours Excellent communication skills Good team working ethic and can work flexible to meet the service need. Enthusiasm and commitment be proactive and display a positive attitude. Be innovative to meet the challenges of a changing organisation. Will work unsupervised Excellent customer service skills Excellent organisational skills will prioritise own workload. Minute taking experience Able to provide a customer focused approach If required be able to travel between sites if relevant to the demands of the post Desirable Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential Criteria Essential Ability to travel within geographical area. Able to work hours flexibly. Satisfactory Standard/Enhanced DBS clearance including an Adults and Childrens Barred List check Person Specification Essential Qualifications & Knowledge Essential Educated to vocational level 4 or able to demonstrate the equivalent level of knowledge skills and experiences RSA /OCR level 3 or equivalent qualification/experience plus Medical Terminology ECDL or equivalent experience Knowledge and ability to use Microsoft office applications Evidence of Continual Personal Development Desirable City & Guilds (AMSPAR) Level 3 Diploma in Medical administration NVQ 3 Customer Service ILM Level 2 NHS Statutory and Mandatory Training ESR self-serve(or equivalent experience of application) Knowledge of Referral To Treatment process (RTT) Essential Experience Essential Experience of coordinating administration activities. Experience of working as a medical secretary Experience of organising workload and people Desirable Experience of working in within the NHS Essential Aptitude and abilities Essential Adhere to and can demonstrate SBU Values & Behaviours Excellent communication skills Good team working ethic and can work flexible to meet the service need. Enthusiasm and commitment be proactive and display a positive attitude. Be innovative to meet the challenges of a changing organisation. Will work unsupervised Excellent customer service skills Excellent organisational skills will prioritise own workload. Minute taking experience Able to provide a customer focused approach If required be able to travel between sites if relevant to the demands of the post Desirable Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential Criteria Essential Ability to travel within geographical area. Able to work hours flexibly. Satisfactory Standard/Enhanced DBS clearance including an Adults and Childrens Barred List check Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Swansea Bay University Health Board Address Initially based at Hafan Y Mor, Singleton Hospital. But likely to move to alternative Swansea location. Swansea SA2 8QA Employer's website https://sbuhb.nhs.wales/ (Opens in a new tab)