IT Systems Support Apprentice Faria Online Schools, Systems Support Team Location: Remote Salary: £18,000 -£23,000 DOE Hours: Monday to Friday / 9:00am to 5:00pm Qualification: IT Support Technician Level 3 Overview & T raining Wolsey Hall Oxford, part of Faria Online Schools, is a leading provider of online homeschooling education. In this fully remote role, you will support the Support Systems Manager and Lead Integration & Data Engineer with staff and contractor support requests, daily system tasks, and system project implementation. You will receive full training on internal systems, including Microsoft 365 Apps, CRM platforms (HubSpot, OpenApply), and ticketing systems (Zendesk), along with data management and GDPR compliance. Faria Online Schools will support you in achieving a Level 3 IT Support Qualification by facilitating course-related tasks. Upon completing the apprenticeship, you may progress to a Level 4 qualification or pursue further role-relevant training. Further information To learn more about this opportunity please submit your application here Please be advised that you must have the right to work in the UK, and valid residency status to apply for this apprenticeship Required Skills, Qualifications and Personal Attributes for the role 5 GCSE’S between 4 and 9 with a minimum of Grade 4/C in Maths and Grade 5/C in English GCSE/A-Level in IT or related field is an advantage, but not essential A passion for IT and technology Good written and verbal communications skills Accuracy and attention to detail Critical thinking and problem-solving skills A good understanding of computer systems, mobile devices, and other tech products Team player and able to work independently Active learner and keen to embark on further training