Description Organisation : London Borough of Waltham Forest Salary: PO2 - PO4 £39,951- £49,083 Contract Type: Full time Permanent Working hours per week: 36 Application Deadline Sun 03/11/2024 Proposed Interview Date(s): TBC Reference: 1452 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitmentwalthamforest.gov.uk so we can arrange an alternative application method. About the role: To develop and deliver specialist investigative support/advice for Regulatory Services in the fields of housing standards, investigations into housing disrepair and non-compliance to legislation within Parts 1-4 Housing Act 2004 including all enforcement work required. Undertake duties during standard office hours and outside standard office hours according to needs of the service to ensure relevant legislation, regulations and policies are complied with. Supports wider workstreams within regulatory services as appropriate. >> Click here to download the Role Profile Key Responsibilities: PO2 - PO3 To be competent in Environmental Health assessments/ enforcement actions Manage escalated or complex customer issues within the relevant area. Lead on the development, implementation, maintenance and management of systems, policies, procedures and / or standards within area of responsibility. Prepare and present a full range of reports (both standard and non-standard) covering area of responsibility. Work closely with others to support/Manage the development and delivery of improvements in processes and procedures. Manage a portfolio of Projects and Reviews. Lead on specific projects as required. PO4 - Accountabilities as per scale PO2 - PO3 plus the following additional accountabilities Provide authoritative advice, guidance and support to colleagues, customers and stakeholders. Respond to and investigate enquiries / escalated complaints. Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary. Collate process and analyse complex information. Ensure all required records and information are maintained correctly. Lead projects or improvement programmes, or contribute to the delivery of larger projects. Develop good working relationships and communicate effectively with internal / external organisations / partners and stakeholders. Represent specialist area internally and / or externally. Model, demonstrate and promote good practice relevant to the role. To provide expert advice and guidance. Qualifications PO2 Applicants must hold a degree or diploma in Environmental Health (i.e. BSc/MSc). Applicants must be fully registered with the Environmental Health Registration Board (EHRB), as a Registered EHP (REnvH) or equivalent. NB. Candidates approaching full qualification and registration with EHRB/REnvH will also be considered, with appointment subject to achieving full EHRB/REnvH qualification within an agreed timescale. PO3 As per Career Grade PO2 plus both of the following additional requirements: Applicants must demonstrate additional specialist qualifications to post graduate level relevant to the post, and/or Chartered Status. Applicants must have relevant competencies and moderate experience post EHRB/REnvH registration, with demonstrable current experience of housing standards and enforcement. PO4 As per Career Grade PO2 and PO3 plus both of the following additional requirements: Applicants must demonstrate additional specialist qualifications to post graduate level relevant to the post, and/or Chartered Status. Applicants must have relevant competencies and substantial experience post EHRB/REnvH registration, with demonstrable current experience of housing standards and enforcement. Terms and conditions: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; Continued professional body registration; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us. Contact Information: If you have any questions about this vacancy or the application process, please contact Anne Hillier, Team Manager Private Sector Housing & Licensing. Email anne.hillierwalthamforest.gov.uk T: 020 8496 2204. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitmentwalthamforest.gov.uk. Click here for further information on the Human Resources recruitment privacy notice .