* Providescustomer service product knowledge and sales support to fellow teammembers and customers that are consistent with the companystandards and expectations. Strives to achieve the store andcompanys goals andobjectives.
KeyDuties andResponsibilities:
Setsan example and encourages staff to meet and exceed the companysgoals andobjective
Exceed yourtargets and bring fresh ideas to thebusiness
Ensure thestore is opened/closed in line with thepolicy
Monitors staff onthe tills
Assists storemanagement to achieve store goals andtargets
Trains andsupports staff setting goals whereappropriate
Maintains apositive team environment to ensuresuccess
Responds tocustomer issues in a professionalmanner
Maintains thesupervisor email account by actioning all emails on a dailybasis
Ensure dailyprocesses listed below are being adheredto:
Merchandising
Relabelling
StockChecks
Ecom
Testing
Ensurecomplies with the storestandards:
Daily/weekly/monthlypaperwork
Stock controlproficient in RMA/blocked phoneprocesses
LossPrevention Investigate stockissues
Assists inhousekeepingstandards
Competencies:
Strongcommunicationskills
Reliable
Constructiveproblem solvingabilities
Integrity andstrong workethic
Ability to work ina teamenvironment
Customerservice sales and peopleoriented
Proactive
Organisationalskills
Knowledge Skills &Qualification
Ableto prioritize
Flexibleand adaptable to the needs of theorganization
Problemsolvingand decisionmakingaptitude
Able to handlemultiple priorities at one time
CompetitiveSalary
Additionalpay:
o Bonusscheme
Benefits:
o Casualdress
o Companyevents
o Employeediscount
Skills :