The Casual Lifeguard will work as part of a team in supervising, controlling, and ensuring the safety and comfort of customers at all times in the Sports Centre, particularly in the swimming pool environment, while providing the highest standards of customer service to all users. Reporting to the Bursar, day-to-day responsibility for your line management is delegated to the Sports Centre Manager.
General Duties
* Carry out lifeguard duties to ensure the safety, welfare, supervision, and control of all bathers or users of the swimming pool.
* Maintain a high standard of hygiene and cleanliness throughout the Sports Centre in accordance with cleaning schedules and standards.
* Must hold and maintain the National Pool Lifeguard Qualification (NPLQ) and attend regular onsite training and any other mandatory training or meetings as required.
* Ensure the correct behavior and use of the pool by all users, in accordance with the pool's rules and safety regulations.
* Ensure the Normal Operating Procedures (NOP) are followed and comply with and implement the Emergency Action Plan (EAP).
* Adhere to the Perse Sports Centre's policies and procedures.
* Ensure customers experience a high level of professional standards, contributing to the promotion of a positive image of the Sports Centre and The Perse School.
* Assist in facility and activity changeovers and be familiar with appropriate equipment and procedures, ensuring the safe handling, transport, and maintenance of centre equipment.
* Carry out any other general duties as specified by the Duty Manager, to ensure the smooth and functional operation of services offered at all times.
There are no fixed hours for this post; however, the Casual Lifeguard will be required to work a number of shift patterns, which will include evenings, weekends, school holidays, and bank holidays.
Essential Requirements
* Current and valid National Pool Lifeguard Qualification
* Must be a strong swimmer
Desirable Qualifications
* Pool Plant Operators Licence
* First Aid at Work certificate
* Lifeguard trainer/assessor qualification
* Swimming teacher qualification
* Experience working in a leisure environment
* Experience of working within a customer service environment
* Positive team player
* Ability to lead
* Polite and helpful attitude
* Excellent customer service skills
* Strong communicator with good interpersonal skills
* Maintain high levels of concentration
* An open, honest, and confident personality
* Ability to work unsupervised and use own initiative
* Ability to react calmly and effectively in unexpected or emergency situations
* Adaptable and flexible with hours/days worked
This job description is subject to amendment or modification at any time after consultation, such as following any appraisal process. It is not a comprehensive statement of tasks but sets out the main expectations of the School in relation to your professional responsibilities and duties. You will be expected to comply with any reasonable requests from management to undertake work of a similar level that is not specified in this job description. It is understood that areas of responsibility are from time to time subject to review and are negotiable in light of the needs of the School and the professional development of staff.
The hourly rate for this role is £15.57, which is inclusive of paid holiday entitlement (based on the statutory annual leave entitlement of 5.6 weeks per year inclusive of public holidays).
Further Benefits
* Available on-site parking
* Paid holiday entitlement is 5.6 calendar weeks per year inclusive of bank holidays, as mentioned above.
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