Are you a nurse, Allied Health Professional, social worker or paramedic with leadership skills and a team player? Do you love working in a busy office environment and thrive on challenge?
An exciting opportunity has arisen for a Transfer of Care (ToC) hub manager to join the Integrated Discharge team. The post holder will lead and manage the ToC hub.
The hub provides a central administrative resource for all complex patient discharges across the trust liaising with system partners and other providers of services to adults. The aim of the hub is to ensure a smooth, safe and timely discharge of patients who do not meet the criteria to reside and to work alongside system partners to ensure continuous flow within the acute service.
The manager will be responsible for the operational day-to-day running of the hub, and undertake all required escalations to resolve as an integrated team. In order to reduce hospital discharge delays, enthusiasm, communication, adaptability and an innate ability to problem solve and work through escalations are key skills required for this post.
You will need to be able to remain calm under pressure as this can at times be a demanding environment. We require an individual who shows organisational skills, with a positive attitude towards flexibility and change.
The service covers seven-day working 8am to 6pm, some weekend working and bank holidays would be expected as would occasional cross-site working to cover holidays and periods of sickness.
Main duties of the job
The ToC hub is an essential component to support management and detailed understanding of the Trust & wider health economy's capacity. You will effectively lead & manage the ToC Hub staff and the day-to-day service delivery, and provide a high-quality ToC Hub which meets the administrative & reporting requirements of the Trust and its system partners.
You will need to manage yourself and your workload in a way that ensures the continued support of others.
Job responsibilities
Have a look at the job description, and if you like what you see, then apply today. Don't miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Previous Experience
* Working with other agencies
* Coordinating multi-agency services
* Understanding of Infection prevention
* Implementing change in an organisation
Qualifications
* Professional knowledge acquired through degree/diploma supplemented by specialist managerial training CPD to PGD level
* The Post Holder will hold a relevant professional qualification and registration. This could be nursing, AHP or social care
Specific Requirements
* Ability to travel between areas and locations of work
Skills
* The national discharge agenda
* Excellent interpersonal skills with the ability to lead motivate and develop others
* Ability to assimilate and apply new information quickly and to analyse complex data
* Ability to solve problems in flexible and creative ways
* Ability to respond to changing direction in terms of the development and design of new practice/service developments
* IT skills including Word and Excel
* Ability to support multi-disciplinary teams
* Excellent organisational skills
* Committed to promoting equality and inclusion
* Committed to identifying and being responsive to community needs
* Understanding of the current integrated discharge team and future vision
* Education qualification/experience within current role
* Specific IT skills including use of Careflow, Web V, Care portal, TRAC and have the ability to use data to write reports
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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