Job Advert: Temporary Insurance and Claims Officer Job Title: Insurance and Claims Officer Department/Division: Finance Service: Corporate Finance Team/Section: Risk Management and Insurance Services Responsible to: Principal Insurance Officer
Overall Purpose of Role: To investigate and recommend action on insurance claims brought against the council which are disputed or possibly fraudulent.
Key Contacts & Purpose:
Employees and business units: Advises on the protection afforded by the council’s insurance arrangements and helps them provide relevant evidence.
Insurers and council departments: Discusses and negotiates claims.
Claimants: Advises and elicits information about the claim.
Claimants and witnesses: Interviews them on the details of the claim.
Claimants, employees, solicitors, and managers: Discusses, provides information, and advises on significant claims or settlements.
Legal department: Works on possible fraud cases and seeks advice.
Main Duties/Key Tasks:
Progresses and records information on an allocated caseload of insura...