MirrorWeb is a fast-growing Manchester-born scale-up that also has headquarters in Austin, Texas. We have earned a global reputation for enabling financial firms to manage risk through cutting-edge data archiving and supervision solutions. We help organisations meet their compliance needs more efficiently than ever before.
Our platform captures, monitors and stores all digital communications—whether it’s emails, MS Teams conversations, iMessages, or anything else. This helps businesses comply with strict regulations and avoid costly fines like the $5 billion issued by the SEC in 2023.
Our mission is simple: to allow firms to communicate freely and confidently with the knowledge that all messages will be monitored and flagged in real-time if noncompliant. Having recently secured significant investment from a US growth equity firm, we’re ready for our next phase of rapid expansion, and are looking for the right people to slot in quickly and take us to the next level.
What’s It Like in the Manchester Office?
Here at MirrorWeb, whilst we’re a well esteemed and regarded solution for large corporate financial services business, this isn’t our defining feature. We are a tech company at our core; we thrive on innovation, collaboration and fun. Outside our to-do lists, we’re enthusiastic about coffee, ping pong, board games, 5-a-side, cinema trips, animal facts, who sits on top of the Myles leaderboard, and what each other is having for lunch. We are surrounded by too many tempting eateries to end any week with a clean conscience.
For a while we’ve felt like we’re building something special here, and that conviction is even stronger post-investment. It’s an exciting place to be with a strong and supportive team ethos. We don’t do Sunday Scaries, and we don’t believe that every pathway is linear. In fact, we’re big fans of squiggly line careers, where our team has space to grow in different directions as different opportunities emerge.
One non-negotiable for MirrorWeb is enthusiasm. If you’re going to stay home as often as possible and expect to just work through to-do lists dictated by your line manager, this is probably not the ideal opportunity for you. While following instructions is essential, we value a self-starter attitude, and would prefer for you to try new things and fail than to simply plod along.
We'll welcome you with open arms and do everything we can to help you hit the ground running.
The Role:
We are seeking a driven Senior Product Manager to lead product development efforts and maximise ROI across multiple product lines. Your duties will include mentoring an existing team of two Product Managers, translating strategic ideas into actionable product plans, and helping manage the entire product lifecycle from inception to market launch. The role will report to the US-based VP, Product, and serve as the senior escalation point for our product management function in the United Kingdom as the business continues to grow.
A successful candidate should be a perceptive and creative leader with a strong ability to solve problems effectively and drive commercial success. Professionalism, confidence, and a keen understanding of how to prioritise and execute ideas that will generate value are essential for this role. The successful candidate will also be keen to manage their own product lines alongside their mentorship and escalation duties, and will be based in the Manchester office a minimum of 3 days a week.
What You'll Be Doing:
* Mentor and develop an existing team of two Product Managers, guiding them through ownership of their product lines while aligning their efforts with core business objectives.
* Own their own product lines, conducting user research alongside preparation and review of Product Requirements Documents to ensure alignment with business goals and commercial impact.
* Act as the key escalation point for product management issues within the UK, ensuring commercial goals are met through timely and effective resolutions.
* Collaborate closely with the VP, Product and senior management to help define product strategy, metrics & reporting, and future roadmap initiatives.
* Conduct customer interviews and gather feedback, leveraging insights to enhance product feature set, stability, and help inform future strategy.
* Help organise product releases, ensuring they are on schedule and contribute to key business metrics.
* Articulate the product vision to internal teams and external stakeholders, ensuring alignment with business objectives and market demands.
* Monitor and analyse product performance, including customer satisfaction and retention metrics, to inform future product strategies and maximise commercial impact.
What You'll Need:
* 5+ years of experience as a Product Manager or in a similar role.
* Significant experience in full product lifecycle management, with a strong focus on delivering business results in an Agile environment.
* A background in software development and program management is highly desirable.
* Strong organisational, leadership, and communication skills.
* Excellent problem-solving abilities with a creative and strategic mindset.
Interested?
If this role sounds right for you, please apply here and we will be in touch!
#J-18808-Ljbffr