IT Infrastructure Support Engineer
IT Infrastructure Support Engineer - Windows, Hyper-V, Office 365, Active Directory, Azure AD, Cisco Meraki Switches, ERP, CRM - Warrington - £30-40k + bens
My client has a specific need for an experienced IT Infrastructure Support Engineer to play a key role in administering and maintaining the applications software and IT infrastructure systems across the site. This is a 1st and 2nd Line support role requiring a broad knowledge of software applications and Windows technologies.
IT Infrastructure Support Engineer Role and Responsibilities:
- Provide technical triaging, problem-solving and 1st and 2nd line IT support across the business
- Provide proactive and reactive support across Windows server/ desktop, Hyper-V, O365, Active Directory, Azure and Cisco Meraki switches
- Ensure that the correct priority and severity are assigned to all application issues
- Day-to-day systems administration including system checks, security checks, incident and service request tickets across the Windows server/ desktop estate
- Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels across the whole Windows estate and both ERP and CRM applications