We’re searching for an incredible Resident Services Assistant!The Resident Services Assistant plays a key role in our community from first point of contact through to complete departure administering all tenancies. Ensuring that all resident files are compliant, delivering the best customer service to existing residents and new prospects, assisting with events and any queries from residents throughout their tenancy with urbanbubble.What do we offer?• We offer amazing benefits such as enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.• We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!What does our BTR team say?“It's refreshing to work in a team where each person can genuinely make a difference wherever they work. We're a rapidly growing business where our ideas are key to making our future a successful one!” – Rebecca Whitehead What will you do?• Daily management of prospect/leads from internal management system via phone or email.• Inspections on apartments, creating a report identifying and reporting any maintenance issues.• All administration involved in arranging tenancies and renewals • Arranging check out appointment with 3rd party Inventory clerk • Move in In...