1. Handles dangerous pathogens on a daily basis including containment level 3 organisms. 2. Communicates complex clinical technical service related test information to managers, consultants, nurses and other health care colleagues. 3. Answers telephone inquiries from Pathology users about test results and provide information about methodologies and service requirements. 4. Explains results when results do not agree with clinical presentation and investigate and problem solve situations as required. 5. Manages own work and day to day routine work in specialised services. Responsible for processing both urgent and routine work to maintain routine turnaround times in line with Trust and Departmental policies.