Overview We are seeking a Vounteer Admin/receptionist for a busy, well organised friendly team based in our Substance to Solution hub in Northampton. The post holder will provide an efficient and professional reception service for the Treatment Service delivery at our Northampton hub and be the first point of contact for people attending the service. Responsibilities Duties for the post include responsibility for front of house activities, dealing with initial queries, welcoming clients and professionals into the service, co-ordinating appointments, signposting to support available within the service and the community, administration tasks, accurate information, and data recording. Training and shadowing opportunities will be provided. Volunteers make an enormous contribution to our work at Change Grow Live. Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation. Would you like to join our growing team of volunteers, and make a real difference? Volunteering at Change Grow Live Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users. If there isn’t a specific volunteering role listed for the service in your area, or have a skill you would like to donate to us you can use this listing to express your interest Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people. Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved If you have any questions on this opportunity that you would like to talk through please contact us using the below details: kieran.newellcgl.org.uk 07867379543 19/6/2023 Kieran Newell | kieran.newellcgl.org.uk | 07867379543 Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.