Job Description
About the Spa at Galgorm:
Our Spa is open to residents and Spa members and offers signature treatments and a unique spa experience including the world-renowned Thermal Village. The Spa at Galgorm is the ultimate in relaxation and luxury wellness as the global winner of the Luxury Hotel Spa award, this places Galgorm Spa & Golf Resort firmly on the map as a world-class destination, beating competition from some of the world’s most iconic spa Resorts. Over the last few years, Galgorm received several high-profile global awards including:
* North East, Scotland and Northern Ireland Spa Of The Year
* World Luxury Spa Awards Luxury Golf Resort Spa
* World Spa & Wellness, Resort Spa of the Year for Western Europe & Scandinavia
* Conde Nast Johansens Awards for Excellence for Best Spa Experience
Products:
Exclusively designed for The Spa at Galgorm the menu of signature treatments offers an unparalleled Spa experience using natural luxury skincare from Aromatherapy Associates, SkinCeuticals, and IMAGE Skincare.
About The Role
About the role:
The main responsibilities for this position are to work as an experienced massage therapist and member of a friendly and professional team and to deliver a high standard of treatment and customer service to all Spa guests and members.
Job Description:
The main duties involve but are not limited to;
* Ensuring that guests/members receive a warm and friendly welcome, provide privacy and focus on exceeding their expectations every time.
* Performing massages and facials to our guests and members delivering a high standard of treatments.
* Achieving individual sales targets on spa products.
* Delivering outstanding customer service and dealing with queries effectively through offering professional advice on products and treatments available.
* Observing statutory compliance including all Healthworks-related Health & Safety obligations which your manager may identify to you and ensuring you work within agreed regulations by completing registration/consultation cards for every client.
The Person:
Essential Criteria, applicants must have;
* An NVQ level 3 qualification (or equivalent) in Beauty Therapy.
* A proven track record of exceeding retail sales targets and delivering outstanding customer service within the beauty industry.
* The ability to demonstrate your initiative and have a compassionate, intuitive, caring, and sensitive understanding of clients’ needs.
* Strong interpersonal and communication skills with a proven track record of working within a fast-paced environment.
* Previous experience or an interest in the Hospitality industry.
* High standards and the ability to grow and develop others around you and pass on your knowledge.
Desirable;
* 1-2 years of experience working in a similar spa environment.
* Experience in advanced skin treatments.
Perks of the job!!
We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more!
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact hr@galgorm.com
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
Skills Needed
About The Company
Roe Valley Resort
A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.
Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry's historic walled city and the world famous Giant's Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.
Whether you're travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.
* 118 guest rooms and luxury suites
* 2 Self Catering Houses - The Lodge and The Cottage
* 18 hole parkland golf course and driving range
* Elemis spa perfect for a relaxing spa break
* Two award-winning restaurants and bars
* Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails
* Beautifully restored 18th century buildings
One of the most picturesque wedding venues in Northern Ireland, Ideal for exploring the Northern Ireland coastline and Giant's Causeway
Where modern luxury meets traditional Irish charm and hospitality.
Company Culture
Galgorm Collection Resort
A luxurious retreat in the heart of Northern Ireland’s countryside.
Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland’s premier luxury resort, offering a blend of traditional elegance and modern indulgence.
Whether you’re seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.
• 125 elegantly designed guest rooms and suites
• Exclusive self-catering lodges, cottages, and shepherd huts
• Award-winning Thermal Spa Village, the largest in Ireland
• Signature treatments featuring Aromatherapy Associates and Gaia Skincare
• Three acclaimed restaurants offering gourmet and casual dining
• Chic cocktail and whiskey bars with extensive selections
• Championship golf course nearby, with bespoke golf packages
• Riverside hot tubs, saunas, and hydrotherapy pools
• Luxurious wedding and event venues with scenic backdrops
• Perfect base for exploring the Causeway Coast and Glens of Antrim
Where world-class relaxation meets authentic Irish hospitality.
Desired Criteria
Required Criteria
Closing DateFriday 25th April, 2025