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View more categories View less categories Sector Health and Medical Role Assistant Contract Type Permanent Hours Full Time
About Network Rail
Join Our Team at Network Rail!
Are you ready to make a difference in people's lives? At Network Rail, we're here to connect people and goods with where they need to be safely and on time.
We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone.
Investing in our people is key to enhancing our railway system's safety, reliability, and efficiency. If you're passionate about making a meaningful impact, this opportunity is for you!
Brief Description
Duration: Permanent
About the team
This is an exciting time to join our team of Occupational Health professionals, a fairly new in-house service model, delivered flexibly, out of our 22 Occupational Health locations nationwide. It's a great time to join us on our journey to shape the new service for our organisation and the rail industry.
The health, safety & wellbeing of our colleagues is of paramount importance to us, delivering a high-quality occupational health service, and proactively managing our peoples' immediate and long-term health and wellbeing risks.
About the Role
Location: This role is based in Newcastle, Heaton. It is a full-time customer-facing role that requires an on-site presence Monday through Friday.
Band & Salary: Band 6 £27,820 - £29,500 (Subject to experience)
Closing date: Monday 3rd February 2025. On occasions, we may need to close the advert early based on application volumes. Late applications may not be accepted.
Next Steps: Interviews will be held mid-February depending on business requirements.
Some of our great benefits:
Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
Discounts at stations with your Network Rail pass.
Defined benefit pension scheme.
75% subsidy on train tickets.
Interest-free travel loan for train and car park season tickets.
Volunteer leave to make a positive impact.
Plus more.
Who are we looking for?
We're seeking a dedicated candidate to join our team of Medical Coordinators, where your unique skill set will shine. Your strong interpersonal and communication skills will ensure effective collaboration within our diverse team and with our valued clients. We value autonomy, and your ability to work independently will be key to your success. Your proficiency in IT, coupled with a deep understanding of relevant health and safety legislation and GDPR compliance, ensures that health governance remains paramount.
What does the average day look like?
In this role, you will ensure the efficient operational delivery of occupational health services by managing diaries and scheduling appointments for various clinical services. You will oversee the day-to-day operations of the regional clinic in Glasgow, ensuring it is equipped and ready to serve employees. Providing administrative support, you will welcome employees, handle paperwork, and act as a chaperone when needed. You will maintain accurate records by scanning documents into the IT platform. Additional administrative tasks may be assigned by the Service Delivery Manager. Upholding confidentiality and data protection requirements will be fundamental to your role.
Essential Criteria
Excellent knowledge of diary management principles and systems.
Previous successful experience in prioritising workloads and delivering deadlines.
Ability to demonstrate strong interpersonal and communication skills.
Attention to detail.
Previous successful experience of working in a team and engaging with virtual team members.
Able to demonstrate good general IT skills.
Understanding of confidentiality and GDPR compliance.
Desirable
Understanding of occupational health services.
Knowledge of the UK rail industry.
Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities.
From our commitments to your development, our range of benefits and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail.
We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious, and offer great training and career development opportunities. As the railway becomes bigger and more technologically advanced, it’s crucial that our employees have the right skills to develop their careers and meet the challenges ahead.
We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway.
We also know that it’s vital to get each individual’s training programme just right. As well as helping us to meet our immediate needs, we believe this is an approach that encourages people to stay with us and develop their careers.
Your health, wellbeing and benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe that should come first.
We provide access to support services such as our employee assistance program to help you with finances, family, health and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance and encourage our employees to use their 5 volunteer days for their favourite causes.
We have a range of benefits including:
* 28 days annual leave entitlement.
* My benefits – Our discounted online shopping site.
* A range of discounted offers including childcare vouchers, healthcare offers – cycle to work, healthcare club discounted membership and other benefits.
* Subsidies of up to 75% on rail and underground season tickets.
* A range of pension schemes.
* 2 weeks paid reserve leave for our Armed Forces community.
What Diversity and Inclusion means to us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking.
Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail – making diversity and inclusion a conscious part of how we run our business throughout Britain.
Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.
Find out more about our recruitment process here.
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