About the role We are looking for a Business Support Specialist to be part of our Sales team, based in Hounslow / Uxbridge Office. Main Tasks and responsibilities: Oversee delivery of projects, make arrangements for related activities and track progress to ensure on-time completion and customer satisfaction; Be the key point of contact between our customers, external partners and our internal teams; Work closely with the Sales Manager, Operations Manager and Programme Manager to ensure clients’ requirements and product specifications are met; Coordinate resources and requests among the project team and liaise with colleagues locally, and from our headquarters in China to ensure smooth delivery of projects; Compile/present reports (written and verbally) to UK customers/partners and within our organisation, arranging/attending project meetings where required and documenting meeting minutes; Identify any risks or changes in project requirements/timing and ensure appropriate actions are followed-up and communicated; Ensure all processes are followed and necessary documents completed/filed in the database with project conclusion reviews carried out; Providing cover for Project Administrator on activities such as vehicle registrations and documentation when required; Other related activities and contingent assignments Ideal candidate profile: Degree or certificate in Project Management Minimum 5 years project management experience Experience in automotive/transport industry or knowledge of electric vehicles or buses would be an advantage Good command of English is essential, both written and verbal Customer-focused Comfortable communicating with different levels of stakeholders Excellent time management and organisational skills, able to cope with tight deadlines and pressure Good team player Proactive and resourceful with strong problem-solving skills Computer knowledge and efficiency, including MS Office Experience with handling vehicle registrations would be an advantage Has right-to-work in the UK Benefits: Competitive salary based on experience and qualification; 25 Days annual holiday allowance plus bank holidays; Workplace pension; Team building events and employee learning opportunities. About BYD UK BYD UK is the UK distributor of BYD Company Ltd which is a China-based company and a global leading-edge provider of green energy technologies. BYD UK offers a range of electric vehicles, including all-electric cars, all-electric buses and all-electric forklift trucks. BYD is expanding its UK operations to support a growing portfolio of electric bus projects.