Job summary An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Receptionist / booking co-ordinator. The role involves supporting patients face to face and over the telephone. Main duties of the job As a member of the Outpatient Department Team the Receptionist / Booking Co-Ordinator role is pivotal in ensuring we achieve several government targets around patient waiting times. Your duties will involve making and rescheduling patient appointments using the electronic patient record platform whilst applying knowledge of targets and specialty specific requirements. You will also be liaising with patients face to face or via the telephone, dealing with queries from internal and external contacts, providing an efficient and effective administration service About us Listen to why colleagues think we are a great place to work - https://bit.ly/3DNEQfD What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect. Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve. Date posted 07 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Full-time, Job share, Flexible working Reference number 434-SCS6836820 Job locations Marlow Community Hospital Victoria Road Marlow SL7 1DJ Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential Reception Experience Customer Service Skills GP or NHS Experience Education, including English and Maths EXPERIENCE Essential Office Admin Experience Desirable NHS experience desirable SPECIAL CIRCUMSTANCES Essential Ability to work on all sites Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential Reception Experience Customer Service Skills GP or NHS Experience Education, including English and Maths EXPERIENCE Essential Office Admin Experience Desirable NHS experience desirable SPECIAL CIRCUMSTANCES Essential Ability to work on all sites Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Buckinghamshire Healthcare NHS Trust Address Marlow Community Hospital Victoria Road Marlow SL7 1DJ Employer's website https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)