Overview
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role is crucial in ensuring smooth operations and enhancing the patient experience.
Duties
1. Greet patients warmly and assist them with the check-in process.
2. Answer phone calls promptly, addressing inquiries and scheduling appointments efficiently.
3. Maintain patient records accurately, ensuring confidentiality and compliance with data protection regulations.
4. Process patient information and insurance details, verifying eligibility as required.
5. Coordinate with medical staff to ensure seamless communication regarding patient needs and appointments.
6. Handle administrative tasks such as managing correspondence.
7. Assist in maintaining a clean and organised reception area to create a welcoming environment for patients.
Requirements
1. Previous experience in an office or administrative role is preferred.
2. Strong organisational skills with attention to detail to manage multiple tasks effectively.
3. Excellent verbal and written communication skills to interact professionally with patients and colleagues.
4. Proficiency in using office equipment and computer software, including electronic health records (EHR) systems.
5. Ability to work well under pressure while maintaining a positive attitude.
6. A compassionate approach towards patient care, demonstrating empathy and understanding.
Planned Shifts
Monday 10-6
Tuesday OFF
Wednesday 11-7
Thursday 3-7
Friday 11-7
If you are passionate about contributing to a healthcare setting and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.
Job Type: Part-time
Pay: £12.00-£12.50 per hour
Expected Hours: 20 per week
Benefits:
* Company pension
* Employee discount
Education:
* GCSE or equivalent (preferred)
Experience:
* Receptionist: 1 year (required)
* Medication administration: 1 year (preferred)
Work Location: In person
Application Deadline: 14/02/2025
Reference ID: GA/MS/0125
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