Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.
Where we are now:
We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.
Where we’re going:
Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.
Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
The role will have overall responsibility for manufacturing, planning, production facilities management as well product quality, risk management, health & safety.
The Lab Manager is responsible for managing the day to day manufacturing demands for HeliosX’s pharmaceutical and over the counter medicinal products. Accountable for scheduling daily production slots across multiple production lines, reporting key metrics and costs to wider operational teams. Lead the departments health and safety initiatives from an employee, documentational and legal point of view. Ensure the manufacturing operation is compliant with internal process, GPhC standards and key areas of guidance from international regulatory or advisory bodies, such as the MHRA, EMA, ICH and ISO.
This role is based in our Leamington Spa Hub.
What you'll be doing in the role:
* Line management of the Manufacturing team that is composed of various levels of experience.
* Act as the hiring manager when recruiting new staff and manage bookings of temporary staff and contractors.
* Capture individual operator metrics and performance statistics. Using them to effectively manage individual performance within the team.
* Create and implement performance development and improvement plans.
* Delegate and set deadlines for the team to deliver against the manufacturing roadmap. Track progress and re-prioritise as required.
What you'll bring to the role:
* Manage all aspects of pharmaceutical and OTC in-house production for all of HeliosX’s brands in the UK. Ensuring regulatory compliance of activities at all times.
* Create weekly production plans and reporting cadence across multiple product lines and manufacturing areas.
* Carry out root cause analyses of process failures, write offs and assist investigations relating to product failures.
* Manage all on site equipment and plant, scheduling preventive maintenance, break fixes and contingency planning for single point of failure systems.
* Manage all manufacturing consumables and related function’s inventory levels and minimise inventory holding costs.
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board:
* 25 days holiday plus UK Bank Holidays (excluding two per year)
* Private health insurance, along with extra dental and eye care cover
* Enhanced parental leave
* Cycle-to-work Scheme
* Electric Car Scheme
* Free Dermatica and MedExpress products every month, as well as family discounts
* Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
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