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Shift Manager - Afternoon shift
Solihull
Monday to Friday 2pm - 1-pm
£28,400 plus 5% shift allowance
This job description outlines the role of a Supervisor in charge of overseeing cleaning and waste operations within the company. The role is focused on ensuring the delivery of high-quality services through effective supervision, team motivation, and process improvements while maintaining strong relationships with clients and colleagues.
Key Responsibilities:
1. Service Delivery:
Plan and supervise cleaning and waste activities, ensuring timely service delivery.Conduct quality, health, and safety audits.Ensure staff are trained in safety protocols and adhering to job-specific safety measures.Manage staff timekeeping, attendance, and performance.
2. Collaboration:
Develop and motivate team members through effective communication.Maintain strong relationships with line managers and clients.
3. Empowerment:
Identify and resolve issues effectively.Ensure staff receive adequate training.Present information to management, colleagues, and customers.
4. Continuous Improvement:
Participate in reviews and meetings to gauge customer satisfaction.Promote products and services to customers.
Skills and Qualifications:
5. Essential: Supervisory experience, relevant experience in cleaning and waste, health and safety knowledge, IT proficiency, problem-solving skills.
6. Desirable: HNC or equivalent, experience using systems, analytical and motivational qualities.