EMEA Marketing Operations Associate - 12m FTC
* Full-time
* Employee Type: Fixed Term - Employee (Fixed Term)
* Region: EMEA - Europe, Middle East and Africa
* Work Persona: Flexible
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We dream big together, supporting each other to make our individual and collective dreams come true.
Reporting directly to the Senior Manager, Marketing Operations EMEA, this is a critical role to accelerate our ability to scale and drive growth. We are looking for someone who is eager to learn and grow into the role.
Responsibilities
* Be responsible for the overall management of the EMEA marketing budget in our budgeting tool Allocadia, communicate and enforce deadlines, provide reports, manage T&E, budget transfers and troubleshoot issues.
* Be the point of contact for EMEA marketing for the Marketing Vendor team and Procurement. Work with the vendor, procurement, and finance teams to help these processes run efficiently and troubleshoot any issues that arise.
* Support alignment between marketing, tele-marketing, and Sales, maintain cadence and drive SLAs between marketing & tele-marketing functions, provide input into waterfall model, and lead/demand unit scoring thresholds.
* Support regional dashboarding and reporting needs, ensure local measurement requirements are built into dashboards, conduct adhoc regional reporting and analysis, and build business review slides articulating insights and actions.
* Support regional insights for business process improvement, provide insights and recommendations for global business process improvement initiatives, and champion process improvement locally.
Minimum Requirements
* BA/BS in Marketing, Business, or related field.
* 2+ years of experience in B2B Marketing functions.
* Experience working across marketing functions and collaboratively with other functions including sales, operations, finance, and procurement.
* Experience of working with or managing a marketing budget is preferred.
* Experience using Microsoft Excel (pivot tables, v-lookups) and PowerPoint are required.
* Understanding of budget tools such as Allocadia, visualization tools such as Tableau, and experience with marketing automation platforms (Marketo) and CRM (Dynamics CRM) is preferred.
* Ability to manage multiple priorities in a fast-paced environment, work collaboratively with cross-functional teams, and ensure high-quality deliverables.
* A passion for data and analysis, with a curiosity to get to the root of a problem and solve it.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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