Job Title: E-Commerce Operations Specialist
Location: Leeds, LS15
Salary: Up to £35k per annum doe
Job Type: Full time, Permanent
Hybrid: 3 days in the office
About the Company:
Assisi Pet Care was founded on a love of pets and a respect for the sustainable production of everything we bring to market. We are specialists in the transformational acquisition, management and organic growth of pet care, food and related companies. We grow sustainable businesses within the European Pet Care Industry that seek organic growth through continual improvement, innovation and energy. We choose our brands carefully. Each is selected not only for its potential but also its culture and character.
Key Responsibilities:
* Processing of Amazon orders and invoices.
* Review and collation of monthly chargeback data and collaborating with specialist 3rd parties.
* Resolution of Amazon supply issues with timely escalation as required.
* Support wider team on shipping, orders & invoicing if needed.
* Development of Customer Supply Chain relationships including Weekly meetings with Amazon.
* Collaboration with 3PL providers Boughey and the Amazon planning team.
* Operational lead for Amazon with overall focus on Amazon customer service.
About you:
Key skill...