Casualty Claims Handler
Location: Glasgow
Job Type: Full-Time
Salary: up to 38k DOE
Pertemps are currently supporting a key client who are looking for a detail-oriented Claims Handler with experience in casualty claims to join their growing team. This role is ideal for individuals passionate about delivering high-quality claims services while working in a dynamic and supportive environment. It is essential that you have experience dealing with casualty claims, ideally within commercial.
Key Responsibilities:
* Manage a portfolio of casualty claims, including Employer’s Liability, Product Liability, and some motor claims.
* Assess claims accurately, evaluating liability and quantum up to £25,000.
* Ensure claims investigations are thorough, fair, and compliant with industry regulations.
* Communicate effectively with policyholders, brokers, and internal teams.
* Identify and address customer complaints efficiently, escalating where necessary.
* Negotiate claim settlements to ensure timely and fair resolutions.
* Participate in audits and follow specific account requirements.
Key Skills & Experience:
* Previous experience in claims handling is essential.
* Knowledge of casualty claims is highly desirable.
* Strong customer service skills with excellent verbal and written communication.
* Experience in a commercial insurance claims environment is advantageous.
* Proficiency in Microsoft Office and the ability to learn new IT systems quickly.
Benefits:
* Competitive salary with a pension scheme.
* Annual leave entitlement with the option to purchase additional days.
* Hybrid working options for a better work-life balance.
* Private medical cover and life assurance.
* Employee share purchase plans and discretionary bonus scheme.
* Professional development opportunities and learning programs.
* Access to employee assistance programs and wellbeing support.
If you are a skilled Claims Handler looking for an opportunity to advance your career in a reputable and supportive environment, apply today!
Please contact Codie Smith at Pertemps for more information.
Pertemps acts as both an employment business and an employment agency.