The Recruitment Co are Recruiting for a Permanent Service Co Ordinator for their client based in Dundee.
Salary - £240,000 Per Annum
Contact - Permanent Full Time
Hours - Monday - Friday Core Hours (Office Based)
Location - Dundee (Free Parking)
Key Duties and Responsibilities:
* Take incoming calls from customers in a busy Service office, ensuring all calls are handled proficiently.
* Adapt quickly in the rapidly changing Service Department environment, problem solve, and coordinate appropriate responses, working collectively with colleagues and suppliers toward consistently achieving the department's revenue and service targets.
* Demonstrate an ability to learn basic technical knowledge and have an interest and desire to learn about dental equipment and technical information.
* Assist customers with enquiries in relation to technical issues, parts orders and technician call-outs.
* Liaise with Engineers and book Services.
Essential Skills:
* Demonstrate good teamwork and support other areas of the business as and when required.
* Exhibit a strong administrative background, preferably in a customer-facing environment.
* Have a good telephone manner.
This position is available for an immediate start. Apply today if you are interested.
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