French Speaking Customer Service Representative in Poole, UK
Client:
Nordic Jobs Worldwide
Location:
Poole, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
39351ee797e7
Job Views:
78
Posted:
22.02.2025
Job Description:
Customer Service Representative with French Language and English
What our client offers:
* Office-based at our fantastic centre located between Bournemouth and Poole.
* Permanent Contract of Employment
* Salary: £22,666.98 per annum with an opportunity to earn an additional £1066.67 annual performance-based bonus.
* £500 joining bonus as a thank-you for joining the company!
* Guaranteed 40 hours per week - Shift scheduled between 8:00 and 20:15 Monday to Friday with 1 in 2 weekends worked from 8:45 - 17:15.
* Full training – you just need to be tech-savvy and our trainers will do the rest!
During your working day you will:
* Provide inbound customer service in French via Phone, Chat, and Email around Android apps and hardware, mobile/desktop, payments, cloud storage, accounts, and other end user issues.
* Work on our clients’ modern systems, databases, and applications with access to exciting new technology from this leading global technology brand.
* Have continuous support from our teams of Expert Agents dedicated to help you at any point during your working day.
* Receive excellent inductions, paid training, and ‘on the job’ support; all you need is to be PC literate.
* Enjoy outstanding internal development opportunities. You can become an advanced level agent or join a function such as Workforce Management, Team Leaders, Trainers, and Quality Coaches! In the last year, 100% of our promotional roles were filled internally - Your opportunities are endless!
* Be part of a truly international workforce and enjoy our engaging workplace.
The extras!
* 28 days paid holiday per annum inclusive of bank holidays, increasing with length of service.
* Automatic workplace pension to help you start saving for the future.
* Life Insurance, Dental Benefits scheme, and Free Eye Tests.
* Access to an Employee Assistance Programme available to you and your immediate family members 24/7.
* Lots of internal promotion opportunities.
* Participate in a variety of activities organized by our dedicated social committee, including hiking, football, charitable initiatives, yoga, language learning, and more.
If you like the sound of a dynamic, international environment and take pride in providing outstanding customer service, come and apply!
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