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Hours: 37.5 hours per week, Monday – Friday, 8.30am – 5.00pm, 1 hour lunch break
Salary: Dependent upon experience
Role Overview
The successful candidate will be based within our office at Bridgehead Business Park and will be the first point of contact for our employees, customers and visitors, providing administrative support and hospitality/meet and greet support to our people.
As a key member of our Business Support Team, they will cover the main reception as required, welcoming visitors and providing exceptional customer service.
To learn more about Sewell Group and (Insert BU), please follow the link below:
Home - Sewell Group
Key Responsibilities
* Provide administrative support to the team, including:
* Arranging meetings, diary management, and taking meeting notes as required.
* Document formatting, ensuring a consistently high-quality standard and adherence to brand guidelines.
* Copy-typing, proofreading, document amendments, photocopying/scanning, and electronic document management.
* Order supplies and sundries for all offices, liaising with colleagues within the Business Support team to provide a coordinated offering.
* Assist the Business Support Manager with the onboarding and offboarding of employees based at the office.
* Be the central point of contact for internal and external communications, collating information for newsletters and case studies, and knowing the details of our CRM in depth.
* Coordinate incoming and outgoing mail.
* Book hot desks and meeting rooms, making amendments as needed, and following up on hospitality requirements where appropriate.
* Work with colleagues to support internal and external events, from preparation to hospitality.
* Answer all incoming phone calls, taking and distributing messages as required.
* Provide a warm welcome and exceptional customer service to all employees, customers, and visitors.
* Provide hospitality and meet & greet services for meetings held on the premises and occasionally third-party premises, including meeting room set-up.
Requirements
As well as exhibiting our company behaviours of being Positive, Professional, Customer Focused, a Team Player, and Doing the Right Thing, the successful candidates will have the following:
* Full Driving License, valid in the UK, and own transport.
* Previous experience of working in an administrative/receptionist role.
* An excellent approach to customer service.
* A friendly and welcoming approach with a positive and professional attitude.
* Good communication and organisational skills.
* Ability to work both as part of a team and independently to identify and solve problems.
* A positive approach to learning and development.
* A flexible attitude towards hours worked and an interest in supporting the wider team during holiday and sickness periods.
Sewell Group and its subsidiaries are equal opportunity employers, recruiting within the guidelines of the Equality Act 2010. We are committed to promoting diversity and equal opportunity as an employer and in the delivery of our products and services.
As a committed safe employer, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role.
* Competitive Salary, Dependent on experience.
* Annual Bonus opportunity.
* 25 days holiday (plus Bank Holidays), rising with length of service to 30 days.
* Being a Co-Owner of Sewell Estates, learn more here.
* Auto Enrolment pension.
* Bike 2 Work Scheme.
* Paid Parental Leave and Sickness Absence schemes.
Click here to take a look at our flexible reward and benefits offer!
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