IT Technician
Gloucester - 5 days on site
£33,000 + Benefits including:
25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development.
This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central Gloucester.
You will be a key member of the IT department and help to ensure a first-class support function across the full IT Infrastructure, including networks, hardware, software and security.
Key duties for the IT Technician / IT Support Engineer include:
1. Ensure equipment throughout the organisation is maintained in good working order and resolve any day-to-day problems as they arise
2. Manage the performance and maintenance of the software platforms which run the whole organisation
3. Monitor the use of IT throughout the organisation, ensuring access to the network and applications is suitably controlled and that cyber security provision is robust
4. Manage the maintenance of other IT operated through the network, e.g. telephone system, CCTV
5. Provide technical support for users. 1st line and 2nd line / Desktop Support
6. Provide IT training when required
7. Help deliver and manage projects through the research, analysis and planning phase to the implementation and review of the project
8. Manage inventory of hardware and software