Description
Technical Skills:
1. Proficiency in SQL: Essential for database management and troubleshooting.
2. Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler.
3. Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions.
Troubleshooting Skills:
1. Ability to diagnose and resolve technical issues related to Oracle applications and Middleware.
2. Experience in gathering logs, analysing performance issues, and applying fixes.
Work History:
1. Typically, 2-4 years in application support, particularly with Oracle products.
2. Experience in customer support roles, incident management, and problem resolution is highly valued.
Communication Skills:
1. Strong verbal and written communication skills to interact effectively with clients and team members.
2. Ability to document processes, resolutions, and knowledge articles clearly.
Interpersonal Skills:
1. Excellent problem-solving abilities and a customer-centric approach.
2. Ability to work collaboratively in a team environment and across different regions.
Skills:
* Application support
* SQL
* Oracle
* ESB
Job Title: Oracle Application Support Engineer/Analyst
Location: Birmingham, UK
Rate/Salary: .00 GBP Yearly
Job Type: Permanent
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