Why join Marshall in this role?
This role will give you the chance to play a key role on ground-breaking and high-profile defence projects with values in the hundreds of millions. You will be part of an industry-leading team, working with Marshall and other major defence stakeholders and Primes.
Purpose of the position
The Head of Manufacturing Support is responsible for leadership, governance, and management of the Manufacturing Support department, including operational delivery, regulatory and customer compliance, quality, health and safety, budgetary responsibility, customer and supplier management, and team performance and development.
Accountability Responsibilities
* Ensure the manufacturing department (Production Organisation) meets customer and regulatory requirements, including:
o AS9100
o UK CAA 21G
o Boeing D1-4426 and LM QCS-001 Special Process Approvals (& others as required)
* Maintain the Production Organisation capable of delivering its services in accordance with regulatory authority requirements.
* Nominated and approved UK CAA 21G Form 4 holder.
* Ensuring compliance with all applicable regulatory and organisation requirements relating to Quality, Health, Safety and Environmental (QHSE) matters and the implementation and ownership of all associated QHSE policies and processes throughout manufacturing.
* Ensure all activities within the Production Organisation are carried out in accordance with HSE legislation.
* Provide strong organisational leadership of the Production Organisation under the authority of this role and support the Business Lines in the delivery of customer requirements.
* Manage and remain responsible for departmental budget and KPI performance.
* Drive innovation in production processes, adopting new technologies and methodologies to improve efficiency and quality.
* Oversee continuous improvement initiatives, including Lean Manufacturing, Six Sigma, and other process optimization methodologies.
* Collaborate with engineering and project teams to ensure transition of products into the production/manufacturing process.
* Liaise with senior management, clients, suppliers, and other stakeholders to ensure smooth operations:
o Ensure effective communication between manufacturing, engineering, procurement, and other departments.
o Represent the manufacturing department in BL and programme reviews.
* Ensure that areas under this role's responsibility deliver programmes in accordance with budgeted costs, timescales, and acceptable level of quality.
* Recruit, train, and mentor production staff (including apprentices), ensuring a high level of skill and competence.
* Develop succession plans and professional development programs for key production roles.
Tasks
* Short term and forecast resource demand and management via ERP system & offline IBP.
* Budget generation, management, and spend approval up to DoA (Delegation of Authority):
o Including consumables, remedial and asset (CAPEX) expenditure.
o Recovery, diversion (utilisation), and overtime hours.
o Schedule management.
o Capability/capacity offload.
* Direct line management duties of cross functional supervisory, management, engineering, quality, and administrative staff.
* Escalation focal point and governance of facility work priority (daily).
* Communication to all tiers of manufacturing staff and external stakeholders in relation to manufacturing, including customer and supplier liaison.
* Govern manufacturing program performance, (including external suppliers and shared functions) via weekly reviews, or as driven by metric/tracker monitors.
* Recruitment, disciplinary, and performance monitoring of facility staff:
o Conduct regular performance reviews and manage staff performance in line with Marshall processes and cascade of company objectives.
* Monitor and maintain resource skill and approval structure of function, and individual grant or periodic renewal approval.
* Chair periodic Manufacturing Safety (MSAG), Environmental, and weekly non-conformance/Event/OFI reviews.
* Manufacturing NC/Event/OFI owner coordinating and approving.
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