Social network you want to login/join with:
To maintain an ongoing relationship with selected customers and sales staff. The ideal candidate will need to use knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer.
Responsibilities:
1. Leadership, management, and development of team on site
2. Complete ownership of the customer relationship
3. Driving the highest standards of Health & Safety, the team and best practice across the ERIKS site
4. Responsibility for driving the success of the site, including P&L
5. Responsible for driving the success of site KPI's
6. Continuous Improvement initiatives relating to the stores and associated processes
7. People Management and Leadership
8. Problem solving
9. Drive effective ordering of stock items and planning for maintenance breaks – client system and EoS
10. Being both an escalation and initial point of contact for the customer
11. Responding to client enquiries and requests – Non-stock, across multiple vendors
12. Ensure order expediting is up to date
Working Hours: Mon - Fri: 08.00am - 17.00pm (40 hours)
ABOUT YOU: You’re driven by the thought of delivering customer service excellence onsite with some of the most recognised names in industry. The idea of autonomy and responsibility to develop business and relationships onsite doesn’t phase you, in fact, you relish the opportunity to develop with ERIKS.
Your main skills will include:
1. Organisation
2. Problem solving
3. Communication
4. Leadership & Management
Your offer:
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:
1. Ability to purchase an additional 5 days holiday subject to scheme rules
2. Contributory Pension Scheme
3. Cycle to Work Scheme
4. Life Assurance
5. Up to 1 day’s paid leave to concentrate on your wellbeing
6. A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support
7. Unlimited mental health support from qualified mental healthcare professionals
8. 24/7, unlimited remote GP appointments
9. Six 1-2-1 nutritional video consultations per year
10. Six 1-2-1 digitally delivered personal training sessions per year
11. 360 Wellbeing Score
12. Physiotherapy – eight sessions a year shared between you and your partner
13. Medical second opinions
14. Savings and discounts for savings on weekly costs
15. On-demand wellness content
16. Company Sick Pay from day 1
17. Group Income Protection – after a period of sickness absence
18. Long service recognition
19. Free unlimited access to LinkedIn Learning
20. Free ERIKS Branded workwear
21. Free Eye tests
About us: We’re ERIKS – a leading Specialised Industrial Service Provider, making remarkable a reality every single day. We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make “industry work better”.
Why ERIKS? With 170 sites across the UK and Ireland, a supportive environment is never far away. We’re proud to be part of the manufacturing industry, and our opportunities extend far beyond warehouse jobs.
At ERIKS, we’re committed to building a community – it’s the people you work with, it’s the support you receive from your manager, it's the technical specialism that is at the core of everything we do. What are you waiting for? We can’t do it without you!
#J-18808-Ljbffr