Do you have a passion for retail?
Are you great at building relationships and working both efficiently and creatively?
You will represent Dee Set as the UK's leading provider of end to end retail solutions.
• Manage a portfolio of accounts with both major national retailers and their suppliers.
• Provide excellent levels of customer service at all times.
• Broker the successful transition of new business into well executed ongoing work.
• Develop new opportunities into compelling commercial business propositions to customers.
• Monitor and deliver financial KPI's including sales and profitability targets.
Identify areas of opportunity to provide added value services, whether existing or new, tailored to retailer solutions.
• Own and grow all aspects of commercials aligned to your category accounts.
• Co-operate with all internal support functions to ensure all work is completed as required to meet or exceed customer requirements.
• Identify and communicate opportunities for operational improvement and support implementation as required.
• Provide regular reports on status of all accounts, including performance overview, upcoming workloads/projects, actions and support requirements, other opportunities.
A good listener, that is highly customer focused, with a consultative and collaborative account management style.
• An ability to build trust and rapport and to develop strong, lasting customer relationships.
• A financially aware individual that is able to work to budgets and to deliver agreed performance targets.
• Preferred background working with or in major retailers or an account management background.
• Good written, Excel, oral and communication skills, capable of operating at a senior level within retailers and suppliers.
Exclusive discounts with a variety of retailers through our Colleague Hub