Company Description
At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME
Why join us?
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
Frasers Group Financial Services is committed to delivering a positive colleague experience and to be able to make the most of it you need to immerse yourself into delivering on our principles:
1. Think without limits - Think fast, think fearlessly, and take the team with you
2. Own it and back yourself - Own the basics, own your role and own the results
3. Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job Description
Responsible for Digital Trading across your allocated fascia groups reporting to Group Head of Digital Trade. The role will include line management of Trading Managers, or other relevant team members, within your fascias. This will be multiple Trading Managers, or other, across a variety of brands, and so versatility, adaptability and the ability to multi-task and prioritize are key. You will be responsible for the commercial model as well as reporting to make strategic recommendations to increase digital sales, and on-site experience. Strong stakeholder management skills are essential to ensure buy-in of strategy across the business.
4. Responsibility for the success and delivery of digital sales; including forecasting profit and revenue targets
5. Work with Group Head of Digital Trading to define, develop and deliver a Digital strategy in line with the key brand and business commercial objectives
6. Manage effective trading performance structure, including meetings, and insight packs, working collaboratively across all key departments to capture customer and market insight and feedback, ensuring that the week-to-week performance movements are incorporated into the forecast and remedial actions taken where appropriate.
7. Devise and drive a performance and data analysis plan to inform and support growth using analytical tools.
8. Present ideas and analysis to wider teams to align business processes and projects Lead and own with key stakeholders the digital trading calendar, ensuring campaigns, promotions and trading initiatives are actioned and executed with the optimisation of customer journey always in the forefront
9. Work with the Digital Marketing team to ensure product & trading strategies are supported and aligned with the digital marketing strategy for all channels including SEO, PPC, Paid Social, Affiliates and Loyalty Accountable for optimisation of site navigation, customer journey and product placement strategies to drive digital improvements to conversion rates and digital KPI’s
10. Working with the CRO and UX teams to contribute to and influence the prioritisation of the development roadmap
Qualifications
11. Demonstrate strong leadership and extensive people management skills
12. Set clear objectives and goals, ensuring digital KPI’s are understood and achievable for all
13. Build an effective and motivated team, to work as more than a collection of individuals
14. Be an active and positive contributor to the team, contributing to the overall digital strategy
15. People management
16. Valid working rights for the EMEA countries
17. Analytical with strong reporting skills, advanced Google Analytics and Excel user
18. Experience working within e-commerce platforms
19. At least 7 years of experience in a similar eCommerce role in a retail or consumer brand