Job Type: Permanent Build a brilliant future with Hiscox Position: Senior Application Specialist Reporting to: Technical Architect (Power Platform) Business Unit: UK IT Team Location: York Type: Permanent About us As an international specialist insurer, we are far removed from the world of mass insurance products, selectively focusing on key areas of expertise and strength, all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way. Defined by our strong moral fibre we prioritise above all else the principle of doing what we say we will. Insuring the unique and interesting, our search for talent is the same. We empower our people to think creatively, challenge the status quo and approach things with a solution focused lens. This resulted in us being able to provide the type of insurance solutions which are often too complex for other insurance companies; we find a way where others give up. Trust is integral to how we operate, and it allows us to work in an environment where every role has a high level of autonomy; freedom to forge your path and help set the wider agenda is evident in all parts of the organisation. Through embracing an environment that brings together people who are unique and interesting we are ensuring we build a company where teams don’t all think the same – this, combined with a culture where the courage to say what you think is not only actively encouraged but is central to our business model has defined our success. If you thrive in a challenging and collaborative environment where you are trusted to work instinctively and know the company will stretch you to your full potential, look no further. Hiscox UK IT IT at Hiscox operates as a strategic business partner as opposed to a more traditional support function and is central to the Hiscox strategy, driving the agenda in the UK Business Unit. We are made up of people who push the organization to think differently and therefore look to attract / recruit people who aren’t afraid to challenge how things are done and approach their work with a pioneering mindset. IT is not a home for the faint hearted. We are trusted for our track record of delivery and respected for our commercial thinking and have earned our place at the table. The Role Although Hiscox UK have utilised Microsoft Azure Cloud Services for several years, we are just starting out on the adoption of Microsoft D365 CE and the Power Platform suite. As a Senior Application Specialist in the Power Platform CoE, you will be at the forefront of this initiative. Reporting into the Technical Architect (Power Platform) you will lead a small team of application Specialists creating innovative solutions using Dynamics 365 and the Power Platform and focusing on low/no-code. Working with business stakeholders you will refine and develop requirements into solutions using the Power Platform, balancing potentially conflicting requirements across different workstreams or business units to streamline business process and maximise organisational efficiency. You will have a key role in the development and ongoing improvement of our Dynamics 365 and Power Platform estate. Working with our Microsoft partners, you will ensure the quality of the D365 solutions being implemented by them as well as providing continuous maintenance and improvement. You will be responsible for the end-to-end delivery of internal projects using Power Platform and D365 from requirements gathering and estimations, through solution design, build, test and delivery, also ensuring software deliverables are documented, secure, efficient, easily maintainable and with an appropriate support model in place. The Senior Application Specialist will also work with the Technical Architect (Power Platform) in the development of an appropriate governance model for the CoE and the wider business, with associated policies and standards, to ensure any Power Platform components meet best practice, are manageable, maintainable, secure and performant. You will maintain an up-to-date knowledge of technology advances in Dynamics 365 CE and Power Platform, promoting a culture of continuous improvement within the team. Providing direction and support to other colleagues across the business and acting as an SME for Microsoft D365 and Power Platform Key Responsibilities Work with key business and technology stakeholders to elicit and refine requirements, ensuring solutions are pragmatic and maximise the benefits of the technology. Collaborate with the Power Platform Architect, and Solution Architects, to ensure Dynamics 365 and Power Platform solutions are developed in accordance with Hiscox’s architectural principles, policies and guidelines, and remain aligned with the Microsoft upgrade roadmap. Take ownership of Power Platform and Dynamics 365 CE technical design and solution architecture. Provide leadership, direction and support to other members of the team. Support the definition and introduction of an appropriate governance model to assist in the adoption of Power Platform and Dynamics 365 technologies. Lead in the design, development and delivery of Dynamics 365 CE and Power Platform components, ensuring they remain securely configured, access control models are enforced, appropriate metrics are captured, and technical standards are adhered to. Support the Engineering team in the definition and development extensions or integrations to support more advanced scenarios. Ensure that extensions to Dataverse and the Common Data Model are introduced in a manner consistent with industry best practice. Provide ongoing support and further development for deployed solutions. Ensure that non-functional requirements are identified and addressed, with components securely configured, access controls enforced, env’s sized appropriately, effective monitoring metrics are captured, and an effective support model in place. Essential Skills Proven track record of working as a Senior Functional Specialist or Developer, in the definition, design, development, testing and deployment of D365 and Power Platform applications and solutions. In depth knowledge of Microsoft Dynamics 365 CE (particularly Customer Service and Sales) and the Power Platform (Power Apps, Power Automate, Power Pages, Power BI and CoPilot Studio) including an appreciation of appropriate use cases for each. Experience with leading people. A drive to develop your own, and your teams, technical skills and knowledge. Understanding of Azure cloud technology and the Azure security model. Strong communication skills and ability to talk to technical and non-technical stakeholders. Self-motivated and demonstrable ability to stay current with the latest technologies, trends, best-practise and security that can benefit the technology roadmap and team. Experience with both waterfall and agile project methodologies, and application lifecycle management. Desirable Skills Intermediate or Advanced level Power Platform or Dynamics Microsoft certifications e.g. Power Platform Functional Specialist Associate, Power Platform App Maker Associate, Power Platform Solution Architect Expert Experience in working with Power Platform AI Builder and integrating with external AI technology would be an advantage. Experience with extending the Power Platform using C#, JavaScript etc. Insurance industry knowledge and experience an advantage. Additional Benefits A collaborative and inspiring environment working alongside some of the best and most committed tech people in the industry. Hybrid working – you can vary your working location within your team charter to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need it. Training opportunities – we support professional certifications across engineering and non-engineering roles. Flexible benefits allowance – you can spend on additional pension contributions, healthcare, dental and more… Giving back – the ability to get involved nationally and regionally with volunteering to help our preferred charities. 25 days annual leave plus two Hiscox days 4-week paid sabbatical after every 5 years of service Diversity at Hiscox At Hiscox we care about our people. We hire the best people for the job, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. Work with amazing people and be part of a unique culture