2025 Analytics & Sales Graduate Role - German Speakers
About the Program
The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the Analytics department.
What You'll Do
In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day, we respond to over 12,000 queries in more than 15 languages. The variety of problems we solve is immense, ranging from:
* Educating a portfolio manager on Bloomberg’s risk management solutions
* Helping a trader use our functionality to discover new sources of market liquidity
Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely to upskill them through technology and delivering on-site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.
Future Opportunities
As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we are the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities. We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.
What’s in it for you?
* You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer!
* You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training.
* There are multiple opportunities to further your career across the department or the company, with most Analytics representatives progressing towards opportunities in Sales.
* You may also develop into a specialized support role in our Advanced Team and in time take on a leadership role.
Who you are?
You understand the drivers behind market moving stories and events. You are a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment, and a desire to build a career in a client-facing role. You understand the importance of credibility and building relationships!
You’ll need to have:
* Fluency in German, in addition to English (written and verbal)
* A Bachelor’s degree (or above) or relevant work experience
* Ability to multitask and resolve client inquiries while also proactively identifying sustainable workflow solutions for our clients
* Demonstrated interest in the financial markets and the aspiration to work in the financial services industry
* Strong critical-thinking and problem-solving skills
* The desire to learn and adapt quickly in a dynamic training and client-facing environment
* The ability to demonstrate resilience and agility in a fast-paced environment
* A commitment to achieve the highest levels of efficiency and effectiveness
* Ambition to pursue a client-facing career, with a strong interest in relationship management and sales
* Outstanding communication skills (both written and verbal)
* Willing and able to travel around EMEA to meet the business needs of our clients
* Able to start full time in 2025
* Flexibility to occasionally work weekends or on a bank holiday (weekday off in lieu)
We’d love to see:
* Demonstrated exposure to Python or other coding languages preferable
* Previous experience engaging with clients in a relationship management capacity
* Beginner to intermediate experience with excel and/or VBA
About Bloomberg
Born in 1981, Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems. Our customers around the world rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions.
What began as an idea to bring efficiency to buyers and sellers of the bond market has evolved into the central nervous system of global finance. We are a forward-looking, ever-evolving company focused on building products and solutions needed by our clients. We are passionate about collaboration. We innovate in real-time. We create tools that our customers need, before they know they need them. We find answers to questions they didn't even know they should ask.
At Bloomberg, we are guided by four core values that are the foundation of our continued success: innovation, collaboration, customer service and doing the right thing.
Our company's groundbreaking success reaches far beyond the finance and technology industries: we invest nearly all of our profits to help solve humanitarian issues globally and in our own communities. Our founder, Mike Bloomberg, is one of the world's top philanthropists, and through Bloomberg Philanthropies, we are committed to support worthy causes where the greatest good can be achieved.
By harnessing the power of data, news and analytics, we help organize, understand and bring clarity to a complex world. It's our purpose. Come find yours.
How to apply
To apply for this role and to find out more, please click on the apply button.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
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