Salary: £30,559 - £33,366
Grade: H
Contract: Permanent
Hours: 37 per week
Location: Hybrid – with expectations to work from one of our office bases in Harrogate, Selby, Richmond, Scarborough, Malton, Northallerton, Skipton.
About Our Service
The Welfare and Benefits Service plays a vital role in supporting residents across North Yorkshire by managing applications for Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, and Exceptional Hardship Awards. Our dedicated team assesses claims and provides expert advice to both our customers and our colleagues across various council services.
Join Our Team!
We’re excited to announce a fantastic opportunity for a Benefits Subsidy and Performance Officer to become part of our friendly, supportive, and customer-focused Benefits Compliance Team.
The Role
As a key member of our team, you will focus on monitoring Housing Benefit expenditure to prevent financial subsidy losses. Your responsibilities will include:
* Conducting the annual subsidy audit and completing external auditor workbooks.
* Providing crucial data for statutory benefit returns, including the annual subsidy claim.
* Analysing and interpreting benefit performance statistics in line with service KPIs and national benchmarks.
* Identifying areas for service improvement to enhance our service delivery.
What We’re Looking For
To succeed in this role, you should have:
* Recent experience in assessing Housing Benefit and Council Tax Reduction claims, along with a solid grasp of the relevant regulations.
* Experience in subsidy monitoring and completing subsidy workbooks, with an understanding of subsidy implications across benefit administration.
* Proven skills in performance monitoring and compiling subsidy returns.
* The ability to analyse data and interpret technical information effectively.
* Proficiency in Microsoft Office for creating reports and presenting data.
* Strong problem-solving skills and confidence in decision-making.
* A GCSE or equivalent in English and Maths.
For more details, please refer to the Job Description.
Additional Information
You will collaborate with various locality teams and may need to travel to different offices throughout North Yorkshire. This position involves handling highly sensitive information, so a basic disclosure from the Disclosure and Barring Service will be required.
Contact and Apply
Interested in learning more? For an informal conversation about this opportunity, please reach out to Nicky Hasson at Nicky.Hasson@northyorks.gov.uk and cc Jenny Thwaites at Jenny.Thwaites@northyorks.gov.uk.
Applying is easy, simply click the 'apply now' button below, remove your personal details from your CV and upload.
We look forward to hearing from you!
What we can offer
* Competitive Salary: We provide a salary that reflects your skills and experience, with regular reviews to ensure you're rewarded for your contributions.
* Generous Leave Benefits: Enjoy a generous annual leave package starting at 28 days, which increases to 34 days (pro-rata) with continued service, allowing you to maintain a healthy work-life balance.
* Professional Development: Access to training programs and workshops to support your professional growth and enhance your skills.
* Comprehensive Pension Scheme: Benefit from a robust pension scheme with a substantial employer contribution of 22.6%, securing your financial future.
* Health and Wellbeing Programs: Participate in wellness initiatives designed to support your physical and mental health.
* Discounted Benefits: Take advantage of our 'Everybody Benefits' program, which offers shopping vouchers, discounts, and other perks to enhance your lifestyle.
Join us and become part of a team that values your contributions and invests in your growth!
Key dates:
Closing Date: 19/11/2024
Interviews: Week Commencing 25th November 2024.
Key documents:
Job description.pdf
Total Rewards Brochure
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