About the Role
As a Technical Service Specialist at Moba Group, you will spend most of your time (approximately 70%) traveling to customers across the UK to install and maintain our innovative machines used in the food industry. Your role involves troubleshooting technical issues independently and proactively, working closely with customers to resolve problems efficiently.
Moba Group Overview
We are a world-renowned company based in the Netherlands, with over 850 colleagues and a history spanning 75 years. Our expertise lies in designing, manufacturing, and servicing high-quality technical systems for various industries.
Responsibilities and Expectations
* Install and commission machinery/equipment;
* Work under pressure to restore failed systems;
* Provide telephone support and advice to customers and colleagues;
* Travel extensively within the UK and occasionally overseas for installations;
Key Requirements and Expectations
* A minimum of 100 overnights per year away from home;
* Be prepared for service calls at short notice and work long days as required;
* Willingness to work weekends and night shifts;
* Hold a full clean driving license and possess an electrical/mechanical background;
* Excellent communication skills.
Core Values
* Embody Moba's core values: innovative, teamplayer, and take ownership;
* Aware of the importance of quality in every task;
* Technically proficient and enjoy problem-solving;
* Approach tasks in a solution-oriented and results-driven manner.
What We Offer
* An estimated salary of £41,000 per annum increasing with experience;
* An extensive training program to enhance your skills;
* 23 days holiday (increasing by one day for each 5 years completed) plus 8 statutory holidays per annum and 3 Christmas gifted days;
* Competitive overtime pay;
* Additional holiday pay based on overtime;
* A staying away from home allowance of £25 per night and nightwork allowance of £100 per shift;
* A company vehicle (typically Ford Connect);
* A company Barclaycard, mobile phone, and laptop;
* Pension scheme, Healthcare, and Insurance benefits;
* Company events.