ABOUT US:
We are a small, family-run establishment located in the heart of Alloa, dedicated to providing a relaxed and welcoming environment for adults seeking leisure and entertainment. Since our family took over the business, we have made it our mission to modernize the arcade, diversifying our offerings to include a wide range of both contemporary and classic slot machines.
Customer service is at the core of our operations. Our growing team shares a strong commitment to exceptional customer care, ensuring that everyone who walks through our doors enjoys a warm and memorable experience.
Our vision is to continue expanding and modernizing our establishment with a strong focus on providing an outstanding customer experience.
POSITION OVERVIEW:
Ideal candidates will be friendly and self motivated individuals who are confident handling money and lone working with a strong background in customer service.
As an expanding business now operating seven days a week, we are looking for a part time key holder who is able to work a mix of days, evenings and weekends to support the business' continued development.
Although training will be provided, we are looking for someone who already has a proven track record of strong customer service and money handling skills.
KEY RESPONSIBILITIES:
* Accurately count and handle cash, including processing transactions
* Provide exceptional customer service, offering beverages and snacks
* Key holder - responsible for punctual opening/closing of shop
* Responsible for shop and customers when working alone during days/evenings/weekends
* Answer customer inquiries and provide information about products or services
* Challenge 25 - must be confident IDing customers who may not be of age to enter
* Maintain a high standard of cleanliness within the premises
* Light administrative tasks to maintain compliance and support management
SKILLS/QUALIFICATIONS:
* Previous experience in customer service or cash handling is essential
* Ability to be discreet and respectful of our customers privacy
* Must be confident and self motivated when lone working
* Reliable and punctual with good time management skills
* Strong communication skills
WHAT WE OFFER:
This role is suitable for enthusiastic candidates who want to be more than just being a number to a large employer. At Alf's Classic Amusements, we genuinely care about our staffs wellbeing and aim to recognise and reward staff who go above and beyond for our customers.
We know that when staff are happy, the workplace is happy and we passionate about finding the right fit to join our team.
* Full training provided
* Free parking
* Uniform provided once passed probation period
* Overtime available
* Birthday day off
Please note: Due to legal requirements, all candidates must be at least 18 years of age.
Job Type: Part-time
Pay: £12.00 per hour
Expected hours: No less than 16 per week
Benefits:
* Free parking
* On-site parking
Schedule:
* Overtime
* Weekend availability
Application question(s):
* Are you comfortable working alone during evenings and weekends?
Work Location: In person
Reference ID: 243010
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