Who are We Working for Progressive offers you the opportunity to be part of a leading home-grown organisation with a proud reputation for customer service excellence. With our personal and caring approach, we have been helping generations of local people to save and become homeowners.Supported by astrong high street presence and ambitious growth plans, our vision is to be the savings and mortgage provider of choice in Northern Ireland. As a nurturing employer, we believe in supporting staff brings their whole selves to work in an inclusive environment where diverse needs are recognised and respected. This role will be a blend of office and hybrid working. What will you be doing? To contribute to the administration and maintenance of the Society's risk and compliance function. About The Role Role Specific The purpose of this role is to help manage the increasing 2nd line monitoring volumes, which is an essential function of the 2nd line team. The role will enhance 2nd line functions reporting and volume management, and will support monitoring requirements as the Society delivers on its Strategic Plan. Key Responsibilities BCOB and MCOB reviews Have an understanding of the FCA BCOB and MCOB Handbooks. Help carry out reviews of accounts against set KPIs to ensure compliance with BCOBS and MCOBs as appropriate; Review savings account summary boxes to ensure compliance with BCOBS. Complaints Help collate the record of monthly complaints from all branches and departments within the Society. Court Orders Processing 3rd party contact requesting information e.g. from DWP, restraint orders, confiscation orders, court orders. Due Diligence Checking ID verification for customers; Financial Crime Regular and ongoing Financial Crime reviews (including AML, Fraud, Anti-Bribery, PEPs & Sanctions); Collating data and reporting to the rest of the Risk & Compliance team; Be aware of regulatory changes and Directives and update the rest of the Risk & Compliance team as required; Monthly checking relating to fraud and bribery within the Society and ensuring Fraud & Bribery Risk Register is kept accurate and up to date; Policies Review any amendments to existing regulatory policies or standards or the introduction of new policies and update Society procedures accordingly including input into the Societys T&C Scheme. Monitor website updates Review updates to website from a compliance and conduct risk point of view. Regulatory changes and communications Check communications issued to Members that advise of changes to terms and conditions, interest rate changes or general changes associated with changes in regulation against current policies and regulations to ensure the Society remains compliant; Review when existing regulations are amended or when new regulations come into force and ensure that Society policies and procedures are updated promptly so all staff are aware of the new rules. Monitor the updates received from the BSA and UK Finance and issue to the relevant parts of the Society; Certification Regime Supporting the HR team with the annual certification process. T&C programme monitoring Supporting with relevant regulatory oversight e.g. SPOD monitoring process, call monitoring of mortgage advisory staff. General Help with the delivery of ad hoc Compliance/Risk projects. Help maintain and update Risk Management databases and records; Answering general Compliance/Risk queries and Compliance mailbox management. What's on offer? Competitive salary Hybrid working model Annual KPI Bonus Scheme Excellent pension with up to 20% employer pension contribution Life Assurance Scheme Group Income Protection Health cash plan for money back on dental, optical costs etc Generous holidays - 25 days plus up to 12 Bank Holidays Extra day off for your birthday Holiday purchase scheme Opportunity to gain great exposure in supportive environment Excellent training and volunteering opportunities Required Criteria Degree level qualification in any discipline (at least 2:1) OR Previous experience working in a 2nd line risk and /or compliance function Experience identifying and managing risks and reviewing systems and controls to mitigate and manage effectively Proven ability to contribute to general Risk and Compliance topics and work as part of a team of specialists Desired Criteria CEMAP qualified or working towards it Skills Needed Regulatory Compliance, Monitoring and Reviewing, Communication, Teamwork About The Company Careers at Progressive We know that looking for a career means so much more than just finding a job. At Progressive, we want to help you find your happy place to work. We firmly believe in encouraging our employees to achieve the right balance between their work and personal lives, delivering access to and promoting family-friendly policies. This not only increases employee satisfaction but also enables Progressive to meet the needs of our Members and supports the Society in being positioned as one of the most successful financial institutions in Northern Ireland. Company Culture To work for Progressive is to be part of something special. We strive to nurture and develop our employees in the evolving and fast paced financial services industry. Outlined below are a list of the reasons why we feel Progressive is a great place to work: We aim to provide an inclusive and respectful working environment, where everyone recognises the importance and impact of teamwork. We celebrate staff diversity and work hard to ensure that our staff members feel valued as individuals and respected for their contribution to our success. We offer opportunities for our staff to work at the heart of our communities and make real differences to our Members lives. We do not subscribe to a long-hours culture, instead valuing family life and supporting our staff to balance work and family commitments. Company Benefits We offer our staff competitive employment conditions and a range of benefits designed to achieve high levels of staff engagement and job satisfaction. We understand that by taking steps to positively enhance the well-being of our staff, we can help them to achieve their goals and boost their motivation to deliver the best possible outcomes for our members. Health insurance, Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Employee development programs, Tuition reimbursement, Open office, Competitive salary, Life insurance, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Annual Rise Salary Not disclosed Skills: Regulatory Compliance Monitoring and Reviewing Communication Teamwork Benefits: Health insurance Vacation, Paid time off Performance bonuses Paid sick days Retirement plan and/or pension Employee development programs