Job summary Barnabas Medical Centre is a 9000 patient list GP practice in North West London that is looking for a locum phlebotomist to cover a maternity post. The position also has the potential to become permanent. Main duties of the job Working under the direction of the lead nurse and as part of the practice multidisciplinary team, the post holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population. In addition, the Phlebotomist will be expected to support the nursing team on an as required basis. The candidate must have Excellent communication skills (written and oral) Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Polite and confident Flexible and cooperative Motivated High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure/in stressful situations Effectively able to communicate and understand the needs of the patient Effectively utilise resources Punctual and committed to supporting the team effort About us Barnabas Medical Centre is a 2 partner practice with 5 salaried GP's, 3 nurses, a nurse associate, clinical pharmacist, pharmacy technician and an admin team of 11 We are a friendly and welcoming practice. Date posted 06 February 2025 Pay scheme Other Salary Depending on experience Contract Locum Duration 10 months Working pattern Part-time Reference number A2443-25-0000Phle Job locations Girton Road Northolt Middlesex UB5 4SR Job description Job responsibilities Job Summary: Working under the direction of the lead nurse and as part of the practice multidisciplinary team, the post-holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population. In addition, the phlebotomist will be expected to support the nursing team on an as required basis. Generic Responsibilities: Equality, Diversity and Inclusion A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff has the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff has a responsibility to ensure that they treat our patients and their colleagues with dignity and respect. Safety, Health, Environment and Fire (SHEF) This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others and to co-operate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (Workplace) Regulations 1999 and other statutory legislation. Confidentiality This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff protect patient information and provide a confidential service. Quality and Continuous Improvement (CI) To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice. This practice continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. Induction Training On arrival at the practice all new personnel are to complete a practice induction programme. This is managed by the practice manager. Learning and Development The effective use of training and development is fundamental to ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately enable them to improve processes and service delivery. Collaborative Working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is also essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. Service Delivery Staff at Barnabas Medical Centre must adhere to the information contained within practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure. Security The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks with anyone and they are to ensure that restricted areas remain effectively secured. Professional Conduct At Barnabas Medical Centre staff is required to dress appropriately for their role. The clinical staff must dress in accordance with their role. Leave All personnel are entitled to take leave. Line managers are to ensure all of their staff are afforded the opportunity to take a minimum of 4 weeks leave each year and should be encouraged to take all of their leave entitlement. Primary Responsibilities: The following are the core responsibilities of the practice nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Obtaining patient consent for the collection of a blood sample Performing venepuncture in accordance with practice protocols Maintaining accurate patient records on SystmeOne The correct labelling, packaging and storing of samples Effective use of the specimen log, resolving any discrepancies Ensuring samples are sent to the laboratory in a timely manner Maintaining an effective liaison with the laboratory staff at Hillingdon Labs Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters Secondary Responsibilities: In addition to the primary responsibilities, the practice nurse may be requested to: Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Job description Job responsibilities Job Summary: Working under the direction of the lead nurse and as part of the practice multidisciplinary team, the post-holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population. In addition, the phlebotomist will be expected to support the nursing team on an as required basis. Generic Responsibilities: Equality, Diversity and Inclusion A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff has the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff has a responsibility to ensure that they treat our patients and their colleagues with dignity and respect. Safety, Health, Environment and Fire (SHEF) This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others and to co-operate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (Workplace) Regulations 1999 and other statutory legislation. Confidentiality This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff protect patient information and provide a confidential service. Quality and Continuous Improvement (CI) To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice. This practice continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. Induction Training On arrival at the practice all new personnel are to complete a practice induction programme. This is managed by the practice manager. Learning and Development The effective use of training and development is fundamental to ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately enable them to improve processes and service delivery. Collaborative Working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is also essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. Service Delivery Staff at Barnabas Medical Centre must adhere to the information contained within practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure. Security The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks with anyone and they are to ensure that restricted areas remain effectively secured. Professional Conduct At Barnabas Medical Centre staff is required to dress appropriately for their role. The clinical staff must dress in accordance with their role. Leave All personnel are entitled to take leave. Line managers are to ensure all of their staff are afforded the opportunity to take a minimum of 4 weeks leave each year and should be encouraged to take all of their leave entitlement. Primary Responsibilities: The following are the core responsibilities of the practice nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Obtaining patient consent for the collection of a blood sample Performing venepuncture in accordance with practice protocols Maintaining accurate patient records on SystmeOne The correct labelling, packaging and storing of samples Effective use of the specimen log, resolving any discrepancies Ensuring samples are sent to the laboratory in a timely manner Maintaining an effective liaison with the laboratory staff at Hillingdon Labs Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters Secondary Responsibilities: In addition to the primary responsibilities, the practice nurse may be requested to: Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Person Specification Qualifications Essential Relevant qualification in venepuncture / phlebotomy Good standard of general education Experience of working with the general public Experience of working in a healthcare setting Experience of working in a primary care environment Ability to record accurate clinical notes Desirable Use of SystmeOne IT skills MS Office Experience Essential 3 Years minimum phlebotomy experience Desirable Worked in General Practice Person Specification Qualifications Essential Relevant qualification in venepuncture / phlebotomy Good standard of general education Experience of working with the general public Experience of working in a healthcare setting Experience of working in a primary care environment Ability to record accurate clinical notes Desirable Use of SystmeOne IT skills MS Office Experience Essential 3 Years minimum phlebotomy experience Desirable Worked in General Practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Barnabas Medical Centre Address Girton Road Northolt Middlesex UB5 4SR Employer's website https://barnabasmedicalcentre.co.uk/ (Opens in a new tab)