Central Office
4-6 Peel Street North, Ballarat VIC 3350
PO Box 2537, Bakery Hill VIC 3354
T 03 5337 8999
E people&
ABN 51 857 084 361
Position Description
Position Title : Family Counsellor
Program : Counselling and Relationship Services
Location : Pakenham. Travel to other locations will be required.
Reports To : Team Leader, Counselling and Relationship Services
Award and Classification : Social, Community, Home Care and Disability Services Award 2010, Level 5
This Position Description intends to describe the general scope, level of work, accountabilities and responsibilities of the position. It does not necessarily include all duties and responsibilities. This Position Description may be altered in accordance with the changing requirements of the position.
About CatholicCare Victoria
CatholicCare Victoria (CCV) is a leading provider of charitable and social services in Victoria. The Mission of CatholicCare Victoria is to build communities that recognise and nurture the dignity of each person. Our employees share our Mission for a stronger, more inclusive society through supporting individuals, families and communities in times of need, especially those who are most disadvantaged, vulnerable and/or marginalised.
CatholicCare Victoria delivers excellence in a broad range of child, family and youth services, family relationship services, school counselling and pastoral care services, social housing, employment and advocacy services across various office locations and delivery sites in Victoria.
CatholicCare Victoria Values
Values Behaviours
* Respectfulness: We value people for who they are and recognize what they are doing. We interact with others honestly and in a positive, considerate, and caring manner.
* Integrity: We value the work we do. We are fair, honest, and trustworthy. We act professionally, take accountability for our actions, and keep our promise.
* Inclusivity: We welcome everybody, working to enable everyone to feel like they belong and have a place.
* Collaboration: We walk alongside clients, communities, and each other. We contribute to the work and lives of others so that we can all achieve our best, together.
* Compassion: We connect with each other’s stories. We acknowledge the inherent strengths and diverse experiences of others.
About the Program / Section
Client Services comprise client programs and services across CatholicCare Victoria with a range of diverse practitioner positions across multiple programs. The Family Counselling service is positioned within the Counselling and Relationship Services portfolio. This position is required to outpost across the catchment.
Position Summary
The role of Family Counsellor is to promote the independence and healthy development of individuals, couples and families through the provision of quality counselling and program delivery.
Key Result Areas and Responsibilities
Service Provision
* Provide relationship and personal counselling to individuals (children, youth, adults), couples and families.
* Provide information, advice and referral to individuals/couples/families seeking support with relationship and separation issues.
* Ensure parents are aware of children’s needs in relation to age-appropriate emotions, physical and social needs.
* Delivery of sessions that provide information and education to separated parents.
* Participate in the intake and assessment of referrals.
* Provide a current industry accredited practice framework, incorporating the concepts of emotional intelligence and reflective practice.
* Negotiate and collect client fees.
* Represent CatholicCare Victoria at local networks and liaise with the broader community and other professionals regarding services and programs.
Service Quality
* Assist leadership staff to monitor and evaluate standards for service delivery and ensure legislative compliance.
* Engage in supervision with line manager and participate accordingly.
* Maintain client records and data as required.
* Participate in team, program, organisational meetings as required.
Team Participation
* Contribute to the ongoing development of the team through peer and group supervision, reflective practice sessions, collaborative teamwork.
Implementing relevant legislation, practice and policy
* Demonstrate compliance with Victorian Child Safe Standards.
* Ensure all client information remains confidential as per the Privacy Act 1988.
Reporting and / or Supervision Relationships and Authority
Reporting Relationship: The position reports to and works under the general direction of the Team Leader, Counselling and Relationship Services.
Authority : The position exercises a degree of autonomy. Significant decisions require the approval of the Senior Manager or General Manager.
Stakeholder Relationships
Internal Relationships: Operates as a member of the Counselling and Relationship Services team.
External Relationships: Networks with a broad range of referral pathways.
Organisational Responsibilities of the Position
Workplace Health and Safety (WHS)
* Take reasonable care for your own and others’ health and safety within the workplace.
Key Requirements
Qualifications and / or Training
* Proven professional qualifications in Counselling, e.g. Psychology, Family Therapy, Counselling Graduate Diploma or other relevant tertiary studies.
Experience
* Demonstrated experience in delivering child centered family focused and relationship counselling.
Other Requirements
* Current driver’s licence.
* Current Victorian Working with Children Check.
* Current Australia-wide Police Check.
* Right to Work in Australia.
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