Contract & Facilities Manager
Location: North Yorkshire Fire & Rescue (covering 2 sites)
Salary: £38,000 - £42,000 per annum + 10% bonus
Hours: Full-time, 40 hours per week
About the Role
North Yorkshire Fire & Rescue, in partnership with Sodexo, is seeking a proactive and experienced Contract and Facilities Manager to lead the delivery of exceptional facilities management services across two key sites. This is a dynamic and rewarding role for an ambitious professional looking to make a tangible impact in a purpose-driven environment.
Key Responsibilities
* Oversee on-site contract operations, ensuring delivery to agreed SLAs, deadlines, and quality standards.
* Act as the operational lead and primary Sodexo representative, building strong relationships with clients and stakeholders.
* Maximise profitability while effectively managing costs and ensuring full compliance with legal and commercial obligations.
* Lead, develop, and motivate a high-performing team committed to service excellence.
* Drive innovation, process improvement, and strategic development in alignment with client needs.
* Maintain high standards of health, safety, and compliance across all service areas.
* Support business development efforts by identifying growth opportunities within the client portfolio.
What We're Looking For
* HNC, BIFM or equivalent qualification.
* Proven experience in operational facilities management, preferably in a public sector or similar setting.
* Strong people management, leadership, and communication skills.
* Demonstrable experience using Microsoft Office and interpreting financial data.
* IOSH Managing Safely qualification (essential); CIEH Level 3 (desirable).
* Experience managing multi-service contracts (e.g., mailroom, AV, hard/soft FM) is advantageous.
* Ability to manage competing priorities and adapt in a fast-paced environment.
Additional Information
* You must hold a full UK driving licence and be 25+ years old (for insurance purposes).
* This role will require occasional travel and overnight stays.
* You'll work across two North Yorkshire sites, with flexibility required to support operational needs.
Why Join Us?
This is your opportunity to step into a vital role within a respected public service organisation, backed by the strength and support of a global facilities services provider. We offer a collaborative culture, opportunities for professional growth, and the chance to lead meaningful improvements in essential public sector operations.
Ready to Apply?
If you're a motivated facilities professional ready to lead with impact, apply now and be part of something that truly matters.
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